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Exam (elaborations)

CMAA PRACTICE TEST REVIEW QUESTIONS AND ANSWERS

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CMAA PRACTICE TEST REVIEW QUESTIONS AND ANSWERS

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  • September 25, 2024
  • 99
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Cmaa
  • Cmaa
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108 Multiple choice questions

Term 1 of 108
A CMAA is running monthly financial transaction reports for third-party payers who have
declined payment on submitted claims. Which of the following claims should be pulled for this
report?

Rejected claim

Indemnity plan


Denied claim

Unprocessed claim

Term 2 of 108
A CMAA is communicating with a patient who just received a terminal diagnosis and is grieving.
The assistant should identify that which of the following stages of grief involves the patient
trying to give something up to have more time?

Procrastination

Empathy


Denial

Bargaining

Term 3 of 108
A CMAA should use which of the following to maintain a professional appearance?

Body mechanics


Basic grooming

Proper posture


Properly reclined

,Term 4 of 108
A CMAA receives a request from a provider to offer patient appointments on a first-come, first-
serve basis. Which of the following scheduling methods does this describe?

Open office hours

Wave scheduling


Double booking

Open hours scheduling

Term 5 of 108
A CMAA is explaining the outline of legal and ethical guidelines for the respectful and
courteous treatment of a patient. Which of the following includes these components?

Informed Consent


Patients Bill of Rights

Resident's Rights

Notice of Privacy Practices

Term 6 of 108
A CMAA is sending an email to a patient. Which of the following should the assistant include to
demonstrate professionalism?

Signature

Attachment

Date


Superscription

,Term 7 of 108
A CMAA is preparing a referral for a patient to see a specialist. Which of the following
utilization review processes
should the assistant use to verify the maximum amount of reimbursement for consultation
services?

Procrastination

Preauthorization

Predetermination


Precertification

Term 8 of 108
Which of the following requires the guaranteed protection of medical records?

Patients Bill Of Rights

Health Information Security


Administrative Safeguards

HIPAA Security Rule

Term 9 of 108
A CMAA should identify that which of the following items requires secure storage upon
delivery?

Prescription pads

Signature


Rubber bands

Medical records

, Term 10 of 108
A CMAA is reviewing a patients Medicare card. What type of health insurance plan is
Medicare?

State

Federal

Denial

Local

Term 11 of 108
A patient calls to confirm their scheduled appointment and tells the CMAA that they do not
have insurance and will be self-paying. At which of the following times should the assistant
inform the patient their payment will be due?

Immediately after the office visit


1 day before the appointment

During the check-in process

When confirming the appointment

Term 12 of 108
Which of the following steps can be performed by a CMAA at both check-in and check-out?

Review referrals to outside providers for accuracy

Collect the copayment for the visit

At every visit

Copayment

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