Exam (elaborations)
CMAA BENCHMARK QUESTIONS AND ANSWERS
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CMAA BENCHMARK QUESTIONS AND ANSWERS
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Name: Score:115 Multiple choice questions
Term 1 of 115
What form is signed by the patient to ensure that the insurance company pays the claim
directly to the provider?
authorization for treatment
encounter form
accounts receivable ledger
assignment of benefits form
Term 2 of 115
Which of the following should a medical administrative assistant complete if a Medicare
provider believes a procedure may not be covered by Medicare?
Explanation Of Benefits (eob)
Claim appeal
Billing for services not provided
Advanced Beneficiary Notice (ABN)
Term 3 of 115
Which of the following allows employees to access information regrading workplace safety?
right-to-know law
exposure control
diagnosis code
universal precautions
,Term 4 of 115
Which term refers to the symptoms a patient is currently seen for?
the chief complaint
the diagnosis
the provider who provided services
the primary diagnosis
Term 5 of 115
When submitting claims to third party payers, the CMAA should retrieve information from
which of the following ?
remittance advice
claim appeal
progress notes
encounter form
Term 6 of 115
A patient calls and has a question about her prescription dosage as it relates to her condition.
Which of the following actions is the most appropriate for the CMAA?
direct the call to the triage assistant/nurse
transfer the call to the billing department
provide a diagnosis over the phone
schedule an appointment for the patient
,Term 7 of 115
Informed consent is required in which of the following situations?
written order from the provider
when suturing a wound
when drawing blood
when a provider is terminating patient care
Term 8 of 115
Which of the following is the most appropriate statement by the CMAA if the patient is unable
to pay her balance?
$72
clarify the patients financial responsibility policy
"We are required a payment arrangement before continuing with your care."
"good afternoon, mrs. johnson"
Term 9 of 115
Certified mail provides the sender with which of the following?
economic status and disabilities
an inexpensive way to send valuables
bill of lading
proof of delivery
Term 10 of 115
When scheduling an inpatient admission, which of the following steps must CMAA take first?
An authorization form
Schedule the admission with the facility
Obtain the physician's order
Process the requisition for shipment
, Term 11 of 115
The 15 year old daughter of a patient requests an HIV test. Which of the following forms of
consent ensures the minor's privacy?
referral
informed
implied
claim appeal
Term 12 of 115
A medical administrative assistant should take which of the following actions when auditing
payments made through petty cash?
Dispose of all petty cash receipts without recording them
Request additional funds for petty cash without documentation
Maintain a pad of vouchers forpeuty cash disbursements
Reconcile bank statements for petty cash transactions
Term 13 of 115
Which of the following should a CMAA explain to new patients prior to an initialed visit?
the procedure to cancel an appointment
notice of privacy practices
the legal procedure for a no-show patient
the immunization requirements for the staff
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