CPOC - Self-Study Course Practice Management Questions and Answers 100% Verified
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CPOC - Self-Study Course
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CPOC - Self-Study Course
CPOC - Self-Study Course Practice Management Questions and Answers 100% VerifiedCPOC - Self-Study Course Practice Management Questions and Answers 100% VerifiedCPOC - Self-Study Course Practice Management Questions and Answers 100% VerifiedCPOC - Self-Study Course Practice Management Questions and ...
CPOC - Self-Study Course Practice
Management Questions and
Answers 100% Verified
Can a Paraoptometric diagnose glaucoma? - ANSWER - No
Can a Paraoptometric assist the optometrist? - ANSWER - Yes
Can a Paraoptometric supervise the office staff? - ANSWER - Yes
Can a Paraoptometric prescribe eyeglasses? - ANSWER - No
Can a Paraoptometric test the visual acuity of a patient? - ANSWER - Yes
Can a Paraoptometric order office supplies? - ANSWER - Yes
Can a Paraoptometric prescribe eyedrops? - ANSWER - No
Can a Paraoptometric collect and record patient data? - ANSWER - Yes
The government agency that protects the privacy of patients is known as: - ANSWER
- HIPAA
"To keep the visual welfare of the patient uppermost at all times" is a statement
from the American Optometric Association's _____ __ _____. - ANSWER - Code of
Ethics
List the four elements of telephone courtesy: - ANSWER - Politeness; kindness;
consideration; respect for others
, Explain the difference between vision care and medical insurance coverage. -
ANSWER - Vision care should be billed for routine eye exams, refractions, and
glasses. Medical insurance should be billed if the patient has a medical diagnosis,
such as glaucoma, cataracts, or an eye injury
A letter sent to another health care provider concerning a patient who is being
referred is known as: - ANSWER - A consultation letter
When medical records are requested, a ____ _____ must be signed by the patient, or
guardian if under 18 years old - ANSWER - Records release
When taking a call from a patient for the optometrist, which of the following should
be attached to the message? - ANSWER - The patient record
When a "shopper" calls _______. - ANSWER - Think of the caller as a potential patient
When scheduling an appointment _____ and _____. - ANSWER - offer two different
appointment times; and tell a new patient to arrive early to complete paperwork
Loss of vision, severe pain in the eye, and flashing lights are complaints that should
be handled as: - ANSWER - an emergency visit
Determining the priority of the patient's complaints is called _____. - ANSWER -
Triage
Use of a letter, card, e-mail, or phone call to notify a patient of a need to schedule
an appointment is called _____. - ANSWER - Recall
If the office is extremely behind schedule, the Paraoptometric should _____. -
ANSWER - indicate your best estimate of how long it will be before the patient will
be seen
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