IAAP CAP Procedures Theory Vocabulary Exam with Complete Solutions
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Course
IAAP CAP
Institution
IAAP CAP
IAAP CAP Procedures Theory
Vocabulary Exam with Complete
Solutions
Compressed Workweek - An alternative to a traditional workweek that
increases the number of hours per day and decreases the number of days
worked.
Chief Executive Officer (CEO) - The highest-ranking person in a
company who re...
Compressed Workweek - ✔✔An alternative to a traditional workweek that
increases the number of hours per day and decreases the number of days
worked.
Chief Executive Officer (CEO) - ✔✔The highest-ranking person in a
company who reports to the board of directors and develops and
implements strategic plans, makes major corporate decisions, and (often)
oversees company operations.
Blog - ✔✔A website or part of a website, where an individual can share his
or her thoughts and ideas on a variety of topics
Cross-Training - ✔✔Training personnel to complete differing tasks within a
department or unit
Government Entity - ✔✔An organization funded and managed by a local,
state, or national government in order to carry out its functions.
,Corporation - ✔✔A group of people authorized by law to act as a legal
personality and having its own powers, duties, and liabilities
Flex-Time - ✔✔A system of working that allows an employee to choose,
within limits, the hours for starting and leaving work each day.
Director - ✔✔An officer of a company who is charged with the management
of its affairs and conduct.
Nonprofit Corporation - ✔✔A corporation formed to promote a civic,
charitable, or artistic purpose whose profits benefit from a specific tax
exempt purpose.
Partnership - ✔✔A legal relation existing between two or more persons
contractually associated as joint principals in a business.
body language - ✔✔Nonverbal messages transmitted through gestures and
posture using the eyes, face, hands, arms, and legs.
Limited Liability Company (LLC) - ✔✔A form of business organization that
combines the tax advantages of a partnership with the limited stockholder
liability. May have a single owner.
organizational structure - ✔✔The way that lines of authority, responsibility,
and communication are arranged in order to accomplish the work of the
business.
,Stockholders - ✔✔A person who owns shares of stock in a company
Job Sharing - ✔✔An arrangement in which two or more people complete
the duties of one job position
organizational culture - ✔✔The key values, beliefs, and attitudes that drive
an organization and the way it conducts business.
Sole Proprietorship - ✔✔A type of business that is owned and controlled by
one individual and in which there is no legal distinction between the owner
and the business.
manners - ✔✔Standards of conduct that show us how to behave in a
cultured, polite, or refined way especially when with other people
work ethic - ✔✔A set of values based on the merits of hard work and
diligence
committee - ✔✔A group of persons elected or appointed to perform some
service or function, as to investigate, report on, or act upon a particular
matter.
etiquette - ✔✔The rules indicating the proper and polite way to behave
Professional image - ✔✔The way in which a person is perceived in the
business world relating to integrity, work ethic, skills, personal appearance,
and etiquette
, Brainstorming - ✔✔A technique used to generate ideas by spontaneous
participation in discussion
Business Casual dress - ✔✔A style of professional dress that is less formal
than traditional, conservative professional dress and that varies by
organization
Networking - ✔✔The process of exchanging information with other people
and building positive business relationships
workaholic - ✔✔A person who is addicted to work or has a compulsive
need to work
Cross-functional team - ✔✔A team composed of individuals from a number
of different functional groups within an organization
downward communication - ✔✔Messages that flow from management to
employees
External Team - ✔✔A team formed when individuals within an organization
work with people outside the organization to achieve specified goals
Formal Communication - ✔✔Communication through official channels that
precisely follows certain rules and is free of any slang language
Horizontal Communication - ✔✔Messages that flow from coworker to
coworker, from manager to manager, or within a team
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