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NBHWC Exam Questions And Aswers
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NBHWC Exam Questions And Aswers 2024-2025What is the most important moment in preparing for a session? - Answer Practicing
mindfulness, before the session begins.
Page 32-33
What are 3 core coaching skills? - Answer 1. Mindful listening - cognitive and affective
listening, being present, pausing before speaking, listening for emotion.
2. Open-ended Inquiry - open ended questions to provoke storytelling.
3. Perceptive reflections - another form of listening, paraphrasing, summarizing, can
activate an emotional response.
Page 34-38
What is the coaching session structure? - Answer - Opening session 7% (2-3 min)
Weekly goal review 20% (5-7 min)
3 months goal review 7% (2-3 min/monthly)
Generative moment 40% (10-12 min)
Goal setting 20% (5-7 min)
Closing session 6% (2-3 min)
Page 156
Which part of a coaching session is longest? - Answer Generative moment, 40%, 10-12
minutes
,Page 156, 162
At what point in the session does goal setting occur? - Answer After generative moment
Page 156, 162
What is the coaches approach for this type of client situation? Client tends toward
over-zealous and unrealistic goals - Answer Coach Approach: Carefully monitor goals to
help client keep them realistic
Coaching Strategy What is the coaching strategy for the following client scenario?
Client is resistant to getting motivated and doesn't achieve results Coach readiness for
change with the processes of appreciative inquiry and motivational interviewing.
*
Find the positives
Consider the pros and cons
Change environment
Apply new strategies
Reconfirm or discover new motivations
What is the coaching approach for this client situation? Client is getting bored - Answer
Coach Approach: Vary generative moment, offer a new assignment. Explore other
domains for change and goals
What is the coaching strategy for this client scenario? Client not making change
process a priority, missing appointments, late - Answer Coaching Strategy: Non-violent
communication: Share observations, show empathy, ask what could make vision/goals a
priority, share value of small steps
What is the coach approach for the client? Client realizes coaches are not magicians -
disillusioned by all the work it takes to Answer Coach Approach: Normalize their
,experience, emphasize small steps share your confidence in creating action plans and
weekly goals.
What is the coach approach for this client situation? Client not trying their SMART goals
on a weekly basis - Answer Identify what's not working in client's behaviors to establish
new goal for clean slate, inquire about motivators, consult with mentor coach
Coach Approach to this client situation: Client is not at 50% of their 3-month goal at
week 6 - Answer Coach Approach: Reassess 3-month goals to make sure they are
realistic, revisit vision, talk to mentor coach
What is the coach approach for this client situation? Client discouraged by not seeing
results - Answer Coach Approach: Focus on what IS working and client's strengths, talk
about areas to develop, create plan for improvement, try new tools/resources, discuss
options with mentor coach
What are red flags for referral? - Answer 1. Decrease in ability to experience pleasure,
sadness, hopelessness, helplessness
2. Intrusive thoughts, can't focus
3. Unable to sleep, get back to sleep
4. Changes in appetite-increase or decrease
5. Feeling guilty because others have suffered or died
6. Feelings of hopelessness, despair
7. Hyper alert or over tired
8. Irritability/Outburst of anger
9. Impulsive/Risk taking behaviour
10. Thoughts of death/suicide
Page 20
Coaching Agreement- What is coaching agreement? Answer Coaching agreement is an
, opportunity to build trust, rapport, boundaries and expectations. Describes the ROLE of
the coach, AUTONOMY, CONFIDENTIALITY, HIPAA, and allows all parties to AGREE ON
COACHING PRICIPALS.
WRITTEN AND REVISITED
Page 126-129
What does HIPAA stand for? - Answer Health Insurance Portability and Accountability
Act
What is a vision statement? - Answer Description of what a person would like to achieve
in positive language and present tense, "I am"
Pg 129-132
What is a STRONG vision statement? - Answer Stable
True to self
Resilient
Optimistic
Nurtured by nature
Grateful
Pg 132
What is a SMART Goal? - Answer Specific
Measurable
Action-based
Realistic
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