Contents
Organizational Behavior Management summary ................................................................................... 1
Week 1 material .................................................................................................................................. 1
Chapter 12 Characteristics of Leaders + week 2 materials ................................................................. 5
Chapter 16 Creating and maintaining organizational culture........................................................... 14
Week 3 material Corporate Culture.................................................................................................. 20
Chapter 15 Organization structure and design + week 4 materials ................................................. 26
Week 5 materials corporate culture ................................................................................................. 36
Chapter 14 Conflict in Organization + wk 6 material ........................................................................ 39
Chapter 17 Organizational Change + wk7 material .......................................................................... 49
Week 1 material
• In the 1980s, traditional anthropological concepts were applied in organizations for the first time
• Since then, organizations are also being described in cultural terms
,Organizational change strategy deals with the challenges of external adaptation
and internal integration. Often involves changes in:
- Organizational structure
- Systems
- Staff & skills
- Culture & shared values
- Leadership & management
,5 types of marketing strategies:
- Product leadership
- Cost leadership / operational excellence
- Customer intimacy
- Experience
- Community building
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