If Ia IQMHA Ireports Ithey Imet Iwith Ia Iclient, Iwhen Iin Ifact, Ithey Idid Inot, Iand Ithe Iprogram
Ibills Ifor Ithat Imeeting, Ithat Iis Itypically Iconsidered IMedicaid Ifraud. IIf Ia IQMHA Ireports
Imeeting Iwith Ia Iclient Ifor Ian Ihour, Iwhen Ithey Ionly Imet Iwith Ithe Iclient Ifor I7 Iminutes,
Ithat Iis Itypically Iconsidered:
Ia. IA Itraining Iissue Irequiring Icorrective Iaction Iwith Ithe IQMHA. I
b. IA Isupervision Iissue, Ibecause Ithe IQMHA Ineeds Isupport Iin Ilearning Ihow Ito Ibetter
Iengage Iwith Iclients Ito Imaintain Icontact. I
c. IMedicaid IFraud. I- ICorrect IAnswers I-c
Identify Ithe Icorrect Ianswer
Which Iof Ithe Ifollowing Iis Ia Iviolation Iof Ithe IMHACBO ICode Iof IConduct: I
a. IEngaging Iin Ian Iintimate/sexual Irelationship Iwith Ia Iclient Iat Iyour Iagency Iwho Iis Ion
Iyour Icaseload Ito Iwhom Iyou Iare Iproviding Idirect Iservices. I
b. IEngaging Iin Ian Iintimate/sexual Irelationship Iwith Ia Iclient Iat Iyour Iagency Iwho Iis
INOT Ion Iyour Idirect Icaseload, Ito Iwhom Iyou Ihave INOT Iprovided Iany Idirect Iservices.
c. IAll Iof Ithe Iabove. I- ICorrect IAnswers I-c
Identify Ithe Icorrect Ianswer
The Iprimary Idifference Ibetween ICase Imanagement Iand ICare ICoordination Iis: I
a. ICasemanagement Iprovides Ireferrals, Ilinkages Iand Ifollow-up Iwith Iclients Iand Iother
Iresources, Iwhile ICare ICoordination Ifacilitates Icommunication Ibetween Ivarious
Iproviders Iinvolved Iin Ithe Iclient's Icare. I
b. ICasemanagement Iis Imore Idirective Iand Irequires IQMHAs Ito Ibe Iassertive Iwith
Iclients Iin Iorder Ito Iachieve Igoals Ion Ithe Iclient's Iservice Iplan. I
, c. ICarecoordination Iinvolves Isetting Iclients Iup Iwith Iappointments Iwith Iother Iproviders
Iand Iassisting Ithem Iin Igetting Ito Ithose Iappointments, Iincluding Iarranging
Itransportation. I- ICorrect IAnswers I-a
Identify Ithe Icorrect Ianswer
An Iexample Iof Iactive Ilistening Iis: I
a. IListening Ito Iclients, Ireflecting Iupon Iwhat Ithey Ihave Istated, Idrawing Ilogical
Iconclusions, Iand Istating Ithose Iconclusions Ito Ithe Iclient. I
b. IParaphrasing Iwhat Iyou Iheard, Irepeating Iit Iback Ito Ithe Iclient, Ito Iensure Ithat Iyou
Iaccurately Iunderstand Iwhat Ithe Iclient Iis Iattempting Ito Iconvey. I
c. IListening Ito Ithe Iclient Iand Iaccurately Idocumenting Itheir Istatements I- ICorrect
IAnswers I-b
Identify Ithe Icorrect Ianswer
When Ishould Ia IQMHA Iconsider Ithe Iapplication Iof ICFR I42 Ipart I2 Irules? I
a. IIf Ithe Iclient Ipresents Isuicidal Iideation. I
b. IIf Ithe Iclient Iis Itaking Iantipsychotic Imedication. I
c. IIf Ithe Iclient Iis Ialso Ireceiving Isubstance Iuse Idisorder Iservices Iat Iyour Iagency. I-
ICorrect IAnswers I-c
Identify Ithe Icorrect Ianswer
One Iof Ithe Ieasiest Iways Ito Iimplement Ia Istrength-based Iapproach Iwith Iclients Iis Ito: I
a. IAsk Iclients Iabout Itheir Iprior Isuccess Iand Ihow Ithey Iachieved Ithem. I
b. IObserve Iboth Ithe Iclient's Istrengths Iand Iweaknesses Iand Ireview Ithose Iwith Ithe
Iclient Iin Ia Ifair Iand Ihonest Iassessment. I
c. IGive Ithe Iclient Ian Iassignment Ito Iwrite Idown Iall Iof Itheir Istrengths Iand Ibring Ithat
Ihomework Iassignment Iin Ifor Ireview. I- ICorrect IAnswers I-a
Identify Ithe Icorrect Ianswer
Which Iof Ithe Ifollowing Iis Ithe IBEST Iexample Iof Ian Iopen-ended Iquestion: I
a. IDid Iyou Ihave Ia Igood Iday Itoday?
b. IAre Iyou Ifeeling Isuicidal? I
c. ICan Iyou Itell Ime Ihow Iyou've Ibeen Idoing Iover Ithe Ipast Iweek? I- ICorrect IAnswers I-c
Identify Ithe Icorrect Ianswer
Which Iof Ithe Ifollowing Iis Iwithin Ithe IQMHA Iscope Iof Ipractice? I
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