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HP Point of Sale Service and Support Assessment UPDATED Actual Exam Questions and CORRECT Answers $9.99   Add to cart

Exam (elaborations)

HP Point of Sale Service and Support Assessment UPDATED Actual Exam Questions and CORRECT Answers

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HP Point of Sale Service and Support Assessment UPDATED Actual Exam Questions and CORRECT Answers What precautions should customers take when installing the receipt printer? A: Never install a roll of thermal paper before the power on test has completed. B: Do not open the top receipt cover ...

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  • September 26, 2024
  • 17
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • HP Point of Sale Service and Support
  • HP Point of Sale Service and Support
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MGRADES
HP Point of Sale Service and Support
Assessment UPDATED Actual Exam
Questions and CORRECT Answers
What precautions should customers take when installing the receipt printer?


A: Never install a roll of thermal paper before the power on test has completed.


B: Do not open the top receipt cover before the Windows drivers have been installed.


C: Do not install OPOS or JPOS drivers; the HP receipt printers do not use these.


D: Never connect the printer to the computer when the computer is powered on. - CORRECT
ANSWER- ✔✔D


Which attached component controls the opening and closing of the cash drawer?


A: Pole display


B: 7 inch CFD


C: MSR


D: Receipt printer - CORRECT ANSWER- ✔✔D


What is the purpose of the Hosiden cable that is included with the HP Serial / USB Thermal
Receipt Printer?


A: It is used in certain regions that require the connector.


B: It provides an optional connection to the pole display.

,C: It connects to a powered USB port on the POS computer.


D: It connects the receipt printer to the cash drawer. - CORRECT ANSWER- ✔✔C


What do 3 single beeps mean when you scan a credit card through the HP MSR?


A: The MSR is malfunctioning.


B: The card has three bad tracks of data.


C: The card was not read.


D: There was a good read on all three tracks. - CORRECT ANSWER- ✔✔D


HP POS systems are preinstalled with which software? (Select two.)


A: Windows, FreeDOS, or Linux operating system


B: Drivers required to support HP peripherals


C: Links to suggested POS applications


D: Point-of-Sale (POS) application

Links to HP support website to download POS drivers - CORRECT ANSWER- ✔✔A
B?


What display technology only displays patterns, such as words, letters, or numerals?


A: Light Emitting Diode (LED)

, B: Vacuum Florescent Display (VFD)


C: Cathode Ray Tube (CRT)


D: Liquid Crystal Display (LCD) - CORRECT ANSWER- ✔✔B


How do you configure the beeper volume on an HP barcode scanner?


A: Scan the correct barcode in the User Guide.


B: Change the configuration setting on the attached RPOS system.


C: Enter the Bar code scanner's administration mode.


D: Connect the Barcode scanner and then access the HP support Web site. - CORRECT
ANSWER- ✔✔A


What POS functionality is offered by the HP ElitePad Mobile POS Solution? (Select two.)


A: Barcode scanner


B: Mini cash drawer


C: Magnetic stripe reader


D: Thermal printer


E: Integrated CFD - CORRECT ANSWER- ✔✔A
C

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