Certified Quality Improvement Associate UPDATED Exam Questions and CORRECT Answers
4 views 0 purchase
Course
Certified Quality Improvement Associate
Institution
Certified Quality Improvement Associate
Certified Quality Improvement Associate
UPDATED Exam Questions and
CORRECT Answers
With Regards to the concept of quality, doing things well - CORRECT ANSWER- create
what was intended
With Regards to the concept of quality, doing things efficiently - CORRECT ANSWER-
minimize waste
Which de...
Certified Quality Improvement Associate
UPDATED Exam Questions and
CORRECT Answers
With Regards to the concept of quality, doing things well - CORRECT ANSWER- ✔✔create
what was intended
With Regards to the concept of quality, doing things efficiently - CORRECT ANSWER-
✔✔minimize waste
Which definition of Quality is embodied most in the mission of the American Society of
Quality - CORRECT ANSWER- ✔✔Product that meets and/or exceeds customer
expectations
When did the modern quality movement begin - CORRECT ANSWER- ✔✔1920's
Employed by Bell Labs - CORRECT ANSWER- ✔✔Walter Shewhart
Father of the modern quality movement - CORRECT ANSWER- ✔✔Walter Shewhart
Physicist employed by US Census Bureau - CORRECT ANSWER- ✔✔Edward Deming
Techniques by Japan to help economy recover from WWII - CORRECT ANSWER-
✔✔Edward Deming
Errors are system based and not human based - CORRECT ANSWER- ✔✔Edward Deming
identify and satisfy customer needs is crucial - CORRECT ANSWER- ✔✔Joseph Juran and
Armand Feigenbaum
, system problems remedied through three fundamental managerial process's are beliefs held
by Deming and - CORRECT ANSWER- ✔✔Joseph Juran
stressed need to involve all depart managers in pursuit of quality - CORRECT ANSWER-
✔✔Armand Feigenbaum
formulated the theory of SPC - CORRECT ANSWER- ✔✔Walter Shewhart
What does SPC stand for? - CORRECT ANSWER- ✔✔Statistical Process Control
Created PDCA Cycle - CORRECT ANSWER- ✔✔Walter Shewhart
What does PDCA stand for? - CORRECT ANSWER- ✔✔Plan Do Check Act
Renamed PDCA to be PDSA - CORRECT ANSWER- ✔✔Edward Deming
PDSA stands for - CORRECT ANSWER- ✔✔Plan Do Study Act
This person worked with the Japanese after WWII in addition to Juran and Feigenbaum -
CORRECT ANSWER- ✔✔Edward Deming
Used binomial distribution experiment to illustrate a concept regarding source of variation of
outcome - CORRECT ANSWER- ✔✔Edward Deming
First to use term total quality control - CORRECT ANSWER- ✔✔Armand Feigenbaum
work as a corporate Vice President for ITT - CORRECT ANSWER- ✔✔Philip Crosby
the father of CWQC - CORRECT ANSWER- ✔✔Kaoru Ishikawa
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller MGRADES. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.