Minimize Student Frustrations (MACKBAG) - correct answer ✔✔1.Motivate students
2.Approach students as individuals
3.Criticize constructively
4.Keep students informed
5.Be consistent
6.Admit errors
7.Give credit when due
What is Human Behavior? - correct answer ✔✔It is the product of factors that cause people to act a
certain way. Or, "the result of a person's attempt to satisfy certain needs"
,Maslow's Hierarchy of Needs - correct answer ✔✔(level 1) Physiological Needs, (level 2) Safety and
Security, (level 3) Relationships, Love and Affection, (level 4) Self Esteem, (level 5) Self Actualization
What are Defense Mechanisms? - correct answer ✔✔Are subconscious ego-protecting reactors to
unpleasant situations. They can soften the feeling of failure, alleviate feelings of guilt, help an individual
cope with reality and protect self-image.
What are the Defense Mechanisms (FDD CPRRR) - correct answer ✔✔1.Fantasy - Day dream on how
things should be rather than dealing with it.
2.Denial - Refusal to accept external reality because it is too threatening
3.Displacement - An unconscious shift in emotions to somewhere safe
4.Compensation - Counterbalancing weakness and focusing on strengths
5.Projection - Individuals may place impulses on others
6.Repression - Placing uncomfortable thoughts into the unconscious mind
7.Rationalization - Justify actions (excuses)
8.Reaction Forming - Faking a belief because the actual belief is uncomfortable
What are three basic elements to communication? - correct answer ✔✔Source - speaker, writer, or
instructor
Symbol - words or signs
Receiver - listener, reader, student.
What are barriers to effective communication? (COIL) - correct answer ✔✔1.Confusion - Confused on
what a word was meant to mean vs. what it meant to the person
2.Overuse of abstraction - words that are general vs specific (aircraft vs airplane SEL)
3.Interference - The prevention of a process or activity from being carried out.
4.Lack of common experience - not using common language
What is learning? - correct answer ✔✔A change in behavior as a result of experience.
, What are the Laws of Learning (REEPIR) - correct answer ✔✔1.Readiness - Individuals learn best when
ready to learn
2.Exercise - Practice what you learn to maintain (don't use it you lose it)
3.Effect - Something followed by satisfaction (good job)
4.Primacy - Something learned first sticks
5.Intensity - An exciting learning experience is learned better
6.Recency - Things most recently learned are best remembered
What are the three domains of Learning (CAP) - correct answer ✔✔Cognitive - Thinking
Affective - Feelings
Psychomotor - Doing
What are the Four Levels or Learning (RUAC) - correct answer ✔✔1.Rote - The ability to repeat
something but not understand
2.Understanding - to comprehend something (what the purpose of a V-speed is)
3.Application - the act of putting something to use (steep turn and over banking)
4.Correlation - Applying skils already learned to something else (Rectangular course to traffic pattern)
Characteristics of Learning (RAMP) - correct answer ✔✔1.Result of Experience - People learn from
experience. More experience is more learning
2.Active Process - Students need to react and respond, can't just be sitting there
3.Multifaceted - Learning uses multiple senses or brain function.
2.Purposeful - students won't learn unless it relates to their goals.
Types of delivery methods (teaching) - correct answer ✔✔1.Lecture based - to a group (usually having
no knowledge)
2.Discussion method - Some lecture followed by discussion
3.Guided Discussion - Instructor guides and keeps discussion on track
4.Problem based learning - Real world situations
5.E-learning - Computer based training
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