True or False: Being an active listening and using clear and concise language are two characteristics of
assertive communication. - correct answer ✔✔True
Automation can negatively impact our situational awareness by: (Select all that apply) - correct answer
✔✔Complacency and loss of vigilance , Lack of systems understanding , Putting the remote pilot "out of
the loop"
We all have limits, but external factors and behaviors can change our ability to: (Select all that apply) -
correct answer ✔✔Perceive information , Process information , Perform a task
What type of information should be communicated between crew members during a flight? - correct
answer ✔✔Popup hazards , System status , Changes in the environment
To successfully adapt Crew Resource Management (CRM) concepts to the operation of a small
unmanned aircraft, what must CRM be integrated into? - correct answer ✔✔all phases of the operation
What term describes the effective use of all available resources—human, hardware, and information—
prior to and during flight to ensure the successful outcome of an operation? - correct answer ✔✔Crew
Resource Management
One of the most frequent cause factors for aviation accidents is ________. - correct answer ✔✔human
error
Performance will also be affected by the condition of the remote pilot. Which of the following can affect
decision-making and cognitive performance. (Select all that apply) - correct answer ✔✔Mental illness ,
Heat , Stress , Fatigue
What are three techniques that can be used to regain and maintain situational awareness? - correct
answer ✔✔Reduce workload , Reduce threats , Compartmentalize
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