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NURS 5220 Module 1 Exam Questions and Answers
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NURS 5220 Module 1 Exam Questions and Answers
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NURS 5220: Module 1 Exam Questionsand Answers
SOAP inote i- iCorrect iAnswers i-SOAP inote iis iboth ia iprocess iand ia idocumentation
iformat
The iPartnership iwith ithe iPatient i- iCorrect iAnswers i-Getting ito iknow iyour iclient: i
Culture
Physical icharacteristics iInfluence ion ihealth iand iillness
Beliefs iand ibehaviors iFamily irelationships iPreparing ito ibe ian ieffective ihealth icare
iprovider
The iHistory iand iInterviewing iprocess i- iCorrect iAnswers i-The ihistory iand iphysical
iexam ibegin ithe idiagnostic iand itreatment iprocess
The itechniques iyou iwill ilearn iare iorderly ibut inot irigid
To iprevent imisinterpretations iand imisperceptions, iyou imust imake ievery ieffort ito iview
ithe ipatient's iperspective.
GOALS i- iCorrect iAnswers i-Discover iinformation ileading ito idiagnosis iand
imanagement
Provide iinformation iabout idiagnosis
Negotiate iand ishare ihealth icare imanagement
Counsel iabout idisease iprevention
Autonomy i- iCorrect iAnswers i-Patient's iself-determination
Beneficence i- iCorrect iAnswers i-Do igood ifor ithe ipatient
Nonmaleficence i- iCorrect iAnswers i-Do ino iharm ito ithe ipatient
Utilitarianism i- iCorrect iAnswers i-Appropriate iuse iof iresources ifor ithe igreater igood
,Fairness iand iJustice i- iCorrect iAnswers i-Equitable itreatment iof iall
Deontological iimperatives i- iCorrect iAnswers i-Care idelivered iaccording ito itraditions
iand iin icultural icontexts
Factors ithat iEnhance iCommunication i- iCorrect iAnswers i-Establishing ia ipositive
ipatient irelationship idepends ion icommunication ibuilt ion: iCourtesy iComfort iConnection
iConfirmation iConfidentiality
Be iProfessional: i
Attire i& iResponse
Enhancing iPatient iResponses i- iCorrect iAnswers i-Establish irapport iand itrust-Seek
iconnection
Open‐Ended iQuestion-Allows ipatient idiscretion iabout ithe iextent iof ian ianswer
Direct iQuestion-Seeks ispecific iinformation
Leading iQuestion
-May ilimit ithe iinformation iprovided ito iwhat ithe ipatient ithinks iyou iwant ito iknow
If ithe ipatient idoes inot iunderstand iwhat iyou iare iasking, iremember ito: i- iCorrect
iAnswers i-Facilitate: iEncourage iyour ipatient ito isay imore
Reflect: iRepeat iwhat iyou ihave iheard.
Clarify: iAsk i"What ido iyou imean?"
Empathize: iShow iunderstanding iand iacceptance.
Confront: iAddress idisturbing ipatient ibehavior.
Interpret: iRepeat iwhat iyou ihave iheard ito iconfirm ithe ipatient's imeaning.
Communication iTensionsLimit ibarriers i- iCorrect iAnswers i-curiosity iabout iyou i
anxiety i
silence i
depression
crying i
physical iintimacy i
emotional iintimacy i
anger i
avoidance i
financial iconsiderations
, Setting ifor ithe iInterview i- iCorrect iAnswers i-comfort i
removal iof iphysical ibarriers i
good ilighting
privacy i
quiet i
unobtrusive iaccess ito iclock
Taking ithe ihistory iusually ibegins... i- iCorrect iAnswers i-your irelationship iwith ithe
ipatient
Structure iof ithe iHistory i- iCorrect iAnswers i-Identifiers: iname, idate, itime, iage, igender,
irace, ioccupation, iand ireferral isource
• iChief iconcern/complaint i(CC)
• iHistory iof ipresent iillness i(HPI)
• iPast imedical ihistory i(PMH)
• iFamily ihistory i(FH)
• iPersonal iand isocial ihistory i(PH/ iSH)
• iReview iof isystems i(ROS)
Basic iRules ifor iBuilding ithe iHistory i- iCorrect iAnswers i-• iIntroduce iyourself
• iAddress ipatient iproperly
• iBe icourteous
• iMake ieye icontact
• iDo inot iovertire ipatient
• iDo inot ibe ijudgmental
• iBe iflexible
Avoid imedical ijargon
• iTake inotes isparingly
• iAvoid ileading iquestions
• iStart iwith igeneral iconcerns, ithen imove ito ispecific idescriptions.
• iClarify iresponses iwith iwhere, iwhen, iwhat, ihow, iand iwhy iquestions.
• iVerify iand isummarize iwhat iyou ihave iheard
Building ithe iHistory i- iCorrect iAnswers i-• iIdentify iwhat ithe ipatient idefines ias iproblems.
• iEstablish ipatient's ireliability.
• iConsider iintentional ior iunintentional isuppression ior iunderreporting iof iinformation.
• iEvaluate ipatient's iwords iand ibehaviors.
• iAdapt ito ithe imodifications ithat iage, ipregnancy, iand iphysical iand iemotional
ihandicaps imandate
Approaching iSensitive iIssues i- iCorrect iAnswers i-• iEnsure iprivacy.
• iBe idirect iand ifirm.
• iDo inot iapologize ifor ibroaching ithe iissue.
• iDo inot ipreach.
• iUse ilanguage ithat iis iunderstandable.
• iDo inot ipush itoo ihard.
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