Exam (elaborations)
911 dispatch exam Questions With 100- Correct Answers..
- Course
- Institution
911 dispatch exam Questions With 100- Correct Answers..
[Show more]
Seller
Follow
Content preview
911 dispatch exam QuestionsWith 100% Correct Answers.
[Draw your reader in with an engaging abstract. It is typically a short
summary of the document. When you’re ready to add your content, just click
here and start typing.]
, Define the term PSAP - with answers:Public safety answering point
Define ethics - with answers:It involves an individuals personal, profession and
organization rules of conduct. It includes opinions and feelings about manners and
behaviors.
List the three primary disciplines of public safety - with answers:Law enforcement, fire
service, emergency medical service communication
What does a chain of command define - with answers:The relationships between
frontline telecommunicators, supervisers and managers
Explain the difference between a policy and procedure - with answers:Policy is a guide
to thinking, procedure is a guide to action
Define vital services - with answers:To provide assistance or referral between the public
and public safety
Define mutual aid - with answers:A process of supplying supplemental personal
equipment or other recourses to an incident to assist agencies that may be in danger or
becoming overwhelmed in their response
List the vital services that a public safety communication system provides - with
answers:Facilitate communication with the public, between members of the same
agency, between public safety agencies and between support service entities
List and describe the six components of the communication cycle - with answers:The
sender, receiver, message, medium, context and feed back
Define active listening - with answers:Active listening involves demonstrating an interest
and understanding in what is being said through staying focused, asking questions and
listening for the main point
Define open-ended questions and give and example - with answers:Open-ended
questions aren't questions that can not be answered "yes" or "no" requiring the sender
to provide more info. Example: "what's your name?" "How are you"
Define paraphrasing - with answers:Paraphrasing is a brief rephrase of info provided by
the sender
Define reflecting feelings and give and example - with answers:
Reflecting feelings is repeating in a short, declarative statement the emotions of the
feelings that the sender is communicating - with answers:
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Denyss. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
77254 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now