Residential care facility I - ANS Provides shelter and board and may include storage and
distribution of medications
Residential care facility II - ANS Provides shelter and board, and includes storage and
distribution of medications, supervision of diet, and assistance with personal care; may also
include care during short-term illness and recuperation
Community residential facility - ANS any premises where residential prevention, evaluation,
care, treatment, or habilitation are provided
Administration - ANS the act of actually giving a dose of internal (prescription) medication to a
resident unless the resident is in self-control of the medication according to the facility's policy
Resident - ANS This term usually refers to individuals receiving health care in a long-term care
facility
Client - ANS Someone who pays a professional for services; "client" is frequently used
interchangeably with "resident" depending on the facility
Resident's rights - ANS to protect the rights of individuals in residential care facilities I and II,
intermediate care facilities, and skilled nursing facilities approved by the Missouri Division of
Aging
Client's rights and privileges - ANS to protect the rights of individuals in facilities approved by
the Missouri Department of Mental Health
Politeness - ANS A social courtesy. Be gentle in manner and tone. Always address both
employee and resident by title or name.
Tactfulness - ANS Skillful thoughtfulness in handling a situation. Think carefully before you
speak, so you do not offend others. Learn how to answer residents' questions to their
satisfaction by referring to the proper person.
Friendliness - ANS warmth and good will between people and includes courtesy, confidence,
and hospitality.
Patience - ANS The ability to accept the resident's behavior in a supporting manner and to give
them the feeling that you are in sympathy with them and are interested in their welfare.
, Truthfulness - ANS An earnest and sincere manner. All residents need to trust the people who
care for them, so that they can learn to rely on people
Poise - ANS To be composed in the face of difficult situations requires thoughtful control.
Recognize that the resident's difficult behavior is part of their illness. Never touch a resident with
rising emotional upset unless absolutely necessary.
Confidence - ANS Your goal is to help residents regain self-confidence and faith in others. Help
residents to look and feel better, live according to good health and behavior standards, and
again feel successful in work and play projects in the treatment program.
Receptiveness - ANS To listen to another person's interest politely, unselfishly, and tactfully is a
compliment to that person; and, wisely used, it creates a pleasant bond between two people
List 4 competencies of a level I Medication Aide - ANS Vital signs, oral medications, inhaled
medications, oxygen administration
"Think before you speak" is an example of which attitude? - ANS Tactfulness
When you are composed in the face of a difficult situation, you are showing which positive
attitude? - ANS Poise
When you have faith in your abilities you will have ____ in yourself - ANS Confidence
Addiction - ANS Emotional or physiological dependence upon a drug which has progressed
beyond voluntary control
Hypersensitivity - ANS Unusual sensitivity to a drug
Anaphylaxis - ANS Severe, life threatening hypersensitivity to a drug
Antagonism - ANS Condition in which two drugs work against each other, decreasing
effectiveness of one or both
Contraindications - ANS existing conditions that the resident may have which are incompatible
with the drug
Controlled drugs - ANS drugs covered by the 1970 controlled substance act and those
subsequently added
Cumulative effect - ANS buildup of a drug in the body
Disease - ANS pathological or abnormal condition of the body
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