NCOM 1000 FINAL REVIEW QUESTIONS AND ANSWERS 100% VERIFIED
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Course
NCOM 1000
Institution
NCOM 1000
NCOM 1000 FINAL REVIEW QUESTIONS AND ANSWERS 100% VERIFIEDNCOM 1000 FINAL REVIEW QUESTIONS AND ANSWERS 100% VERIFIEDNCOM 1000 FINAL REVIEW QUESTIONS AND ANSWERS 100% VERIFIEDNCOM 1000 FINAL REVIEW QUESTIONS AND ANSWERS 100% VERIFIED
A client yells at the nurse frequently and uses profane language....
A client yells at the nurse frequently and uses profane language. Which of
the following is the most appropriate response by the nurse?
a. Remain silent and do not respond.
b. Use an "I" statement when speaking to client.
c. Tell the client, "you make me angry"
d. Ignore the behaviour and walk away. - ANSWER-b. Use an "I" statement
when speaking to the client.
The unit uses team nursing for patient care. The team this week consists of
Jasmeen an RN, Carlos the LPN, and Scott a Health Care Aide. Scott has been
an HCA on the unit for 6 years, and has registered in the Practical nursing
program. Jasmeen is a recent graduate and has 6 months expeience. Carlos
has been an LPN for 20 years and worked on this unit for 3 months. Duing
your shift Carlos and Jasmeen are heard discussing how to proceed with
,client care. Jasmeen states "I'm the RN and am responsible to ensure all care
required is done efficiently". Carlos states "I have been nursing longer and
would appreciate if you would consider my suggestions". Which stage of
team development does this demonstrate?
a. Forming
b. Storming
c. Norming
d. Performing - ANSWER-b. Storming
What can contribute to the healthcare team getting stuck in the "storming"
phase?
a. Leaders lack of accessibility, clear direction, and ability to mediate
conflicts
b. Team members attempt to resolve their own conflicts rather than relying
on leader to mediate
c. Team members attempt to resolve their own conflicts rather than relying
on leader to mediate.
d. Leaders take on a more collaborative role as team members begin to rely
on each other and themselves. - ANSWER-a. Leaders lack of accessibility,
clear direction and ability to mediate conflicts.
, How does situational monitoring apply to the healthcare team?
a. All team members collaborate to meet patient needs and intervene if
strategies are not effective.
b. Leadership can be formal or informal and dependent on the situation and
experience of team members.
c. Every team member is important and ranks will not be tolerated between
team members.
d. Leader uses competitive listening to ensure all team members
perspectives are understood. - ANSWER-a. All team members collaborate to
meet patient needs and intervene if strategies are not effective.
Which of the following statements demonstrates a healthy hierarchy in the
healthcare team?
a. Physicians have greater influence over client care decisions
b. Team leader is the only one that controls the flow of communication
c. Patients are completely dependant on healthcare providers
d. Shared authority, responsibility, and decision making based on expertise
and knowledge - ANSWER-d. Shared authority, responsibility, and decision
making based on expertise and knowledge
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