ALS: Air-101s The Mission Exam with Answers 100% Pass
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Course
ALS: Air-101s The Mission
Institution
ALS: Air-101s The Mission
ALS: Air-101s The Mission Exam with Answers 100% Pass
Informative Listening
Communication
Organized
Empathetic Listening
Focus
Support
Listening
Semantic Barriers
Personal
Critical Listening
When you listen to collect information
from others.
The process of sharing ideas, informa-
tio...
ALS: Air-101s The Mission Exam with Answers 100% Pass
When you listen to collect information
Informative Listening
from others.
The process of sharing ideas, informa-
tion, and messages with others. In the
Air Force, most of this involves speak-
Communication ing and writing, but this definition also
includes nonverbals, such as body lan-
guage, graphics, electronic messages,
etc.
Material being presented in a logical,
Organized
systematic manner.
When you listen to understand and help
others in situations where emotions and
Empathetic Listening
the speaker are involved, not just the
message.
Carefully reading the words or really lis-
Focus tening to the speaker for the real mes-
sage.
This type of information substantiates a
Support
position.
A valuable communication skill and criti-
Listening cal to good communications, but one that
gets little respect and attention.
When the speaker's intent may not be
understood by the audience when using
words or phrases with more than one
Semantic Barriers
meaning; ideas, objects, or actions with
more than one word image; or slang, jar-
gon, or organizational acronyms.
This category of barriers includes phys-
ical fatigue, illness, and discomfort, as
Personal well as psychological distractions such
as work, family, or financial problems,
and can affect listening.
Critical Listening
, ALS: Air-101s The Mission Exam with Answers 100% Pass
When you listen to judge, to evaluate a
situation, and make decisions.
Examples include noisy equipment, vi-
Physical Barriers sual distractions, etc. that block listening
motivation.
The act of exercising careful judgment in
Critical Thinking
forming opinions or conclusions.
One of the most important factors of non-
Eye Contact
verbal communication.
The poorest method of delivering talks;
Memorizing should be used very sparingly or not at
all.
A relationship with open, honest commu-
Helping Relationships nication focused on problem-solving and
subordinate-led solutions.
Obstacles to effective communication,
Barriers divided into two basic types: organiza-
tional and psychological
A communication style where informa-
One-Way Communication
tion flows only one way.
A face to face, one way, or multi-di-
rectional exchange of verbal messages
Interpersonal Communication and nonverbal signals between two or
more people for the purpose of gaining
a shared meaning.
The ability to prompt someone to gen-
Resolving Skills erate solutions to problems and reach
goals.
The summarization of a communication
session including main points of discus-
Closing Skills sion, avoiding new material, and motiva-
tion for future-given agreed upon solu-
tions.
Combined Method
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