CMN 003V Midterm 1 Exam Questions With Verified Answers.
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Course
CMN 003V
Institution
CMN 003V
CMN 003V Midterm 1 Exam Questions With
Verified Answers.
Why is communication important? - answerEssential to your personal and professional success
Nature of Communication - answerUnavoidable
Strategic
Relational
Instrumental
Identity management - answerHow we desire to present ourselves
H...
CMN 003V Midterm 1 Exam Questions With
Verified Answers.
Why is communication important? - answer✔Essential to your personal and professional success
Nature of Communication - answer✔Unavoidable
Strategic
Relational
Instrumental
Identity management - answer✔How we desire to present ourselves
How is communication irreversible? - answer✔Once, we said it, we said it
How is communication a process? - answer✔A message isn't sent or received in isolation
What is the basic communication model? - answer✔Interaction model
What does the interaction model include? - answer✔Sender, channel, noise, feedback
Sender - answer✔person who transmits the message
Channel - answer✔method used to deliver the message
Noise - answer✔factors that interfere with the message
Feedback - answer✔receivers response to the message
Transactional model/competent model - answer✔Expands by recognizing additional types of
contexts that affect communication (social, relational, cultural)
Social context - answer✔refers to the social norms that guide communication choices in certain
situations
Relational context - answer✔refers to your relationship with those that you are communicating
with/audience
Cultural context - answer✔refers to the learned behaviors of a specific culture
Three reasons why we communicate - answer✔Express affiliation, maintain relationships,
influence others
Express affiliation - answer✔The feeling of connectedness we have with other people.
Expressing our association with someone by expressing liking, love, respect as well as dislike,
hatred or disrespect.
How do we express affiliation? - answer✔Can be expressed verbally, nonverbally, or mediated
Maintain relationships - answer✔What we do and say affects others and what others say and do
affects us
Influence others - answer✔Most communication is influential in one way or another and some is
intentional
Communication Apprehension - answer✔Someone's fear or anxiety associated with real or
anticipated communication. Varies person to person, context to context.
Characteristics of Effective Communication - answer✔Strategic, professional, adaptable
Being strategic - answer✔purposeful , Audience-oriented ,Persuasive
Being professional - answer✔Appropriate to the situation/context, Clear and concise, Ethical
Being adaptable - answer✔Culturally sensitive, Collaborative
What does verbal communication consist of? - answer✔Words and verbal fillers
Verbal fillers - answer✔Things like mmmmm
Language - answer✔System of symbols (words) that we use to think about and communicate
How is language symbolic? - answer✔words are symbols that represent people, ideas or things
and agreed upon by a language using community
Example of how language is symbolic - answer✔When the word "dog" is said, you might picture
your own dog or one that you saw on tv or a friends dog
Semantics - answer✔involves the meaning of words and their meaning within sentences
Pragmatics - answer✔takes the words and meanings but also considers the context in which the
words are used
Connotative Meaning - answer✔a word's emotional or attitudinal response people have to the
word
Example of connotative meaning - answer✔the word school can conjure different images for
different people. If you loved going to school and learning, you would think of school as a good
thing. If you dreaded school and were bullied, you would think of school as a bad thing.
Abstraction ladder - answer✔Language works on various levels on abstraction that range from
vague to specific
What does the abstraction ladder show? - answer✔how a sequence of words can represent high
level abstractions which are general and vague to more specific
What do lower abstractions do? - answer✔Work to ensure clarity
What do higher abstractions do? - answer✔often allow for the following evasion which allows
the speaker to avoid providing specific details
Evasion - answer✔allows the speaker to avoid providing specific details
Example of evasion - answer✔High school aged teenager telling parents that they are going out
with friends, but leaving out the specifics that they are going to a raging party with friends
Equivocation - answer✔uses words that have unclear or misleading definitions and helps a
speaker to maybe avoid uncomfortable situations
Example of equivocation - answer✔friend gets bad haircut and said it is "very fashionable."
Even though you don't think it suits them, you don't hurt their feelings
Euphemisms - answer✔inoffensive words or phrases that substitute for potentially upsetting
terms
Example of euphemisms - answer✔could say that a loved one has passed away instead or saying
they died
Why do we use strategic ambiguity? - answer✔To promote harmony, To soften difficult
messages, To make a point indirectly
Slang - answer✔non standard language used by a particular group of people during a specific
time and place. It is a high level abstraction and can identify people by group
Example of slang - answer✔could tell someone was from norcal because they said "hella"
instead of "very"
Jargon - answer✔technical language that is specific to professions or interest groups and can be
abstract to those outside of the group but clear to group members
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