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MGMT 310 exam 1 (1-9) questions with correct answers
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MGMT 310 exam 1 (1-9) questions with correct answers
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MGMT 310 exam 1 (1-9)planning - correct answer ✔✔determining organizational goals and the means for achieving them
-encourage people to work harder for longer periods of time
-think of better ways to do job
organizing - correct answer ✔✔deciding where decisions will be made, who will do what jobs and tasks,
and who will work for whom in a company
-determining how things will get done
leading - correct answer ✔✔inspiring and motivating workers to work hard to achieve organizational
goals
controlling - correct answer ✔✔monitoring progress toward goal achievement and taking corrective
action when needed
-set standards
-inspecting, maintaining, and controlling equipment
human skills - correct answer ✔✔the ability to work well with others
-essential for all levels of management
motivation to manage - correct answer ✔✔assessment of how enthusiastic employees are about
managing the work of others
technical skills - correct answer ✔✔specialized procedures, techniques, and knowledge required to get
the job done
,-team leaders, lower level managers
conceptual skills - correct answer ✔✔the ability to:
-see organization as a whole
-understand how the different parts affect each other
-recognize how the company fits into or is affected by its external environment
managers initial expectations - correct answer ✔✔-be the boss
-formal authority
-manage tasks
-job is not managing people
after 6 months as manager - correct answer ✔✔-initial expectations were wrong
-fast pace
-heavy workload
-job is to be problem solver and troubleshooter for subordinates
after a year as manager - correct answer ✔✔-no longer a doer
-communication, listening, and positive reinforcement
-learning to adapt and control stress
-job is people development
executive - correct answer ✔✔responsible for the overall direction of the organization
responsible for:
-context change
-employee buy-in
-positive organizational culture (language and action)
, middle managers - correct answer ✔✔-setting objectives consistent with top managements goals
-planning and allocating resources to meet objectives
-coordinating and linking divisions within a firm
-monitoring and managing performance of subunits and managers
-implementing strategies developed by top managers
first line managers - correct answer ✔✔responsible for managing the performance of entry level
employees
-monitoring, teaching, short-term planning
-train, encourage, reward performance of workers
team leaders - correct answer ✔✔facilitating team activities toward goal accomplishment
help team members:
-plan and schedule work
-learn problem-solving methods
-work effectively with each other
top 10 mistakes managers make - correct answer ✔✔1) insensitive to others (bullying style)
2) arrogant
3) betrays trust
4) overly ambitious (thinking of next job)
5) performance problems
6) over-managing (cant delegate/build team)
7) unable to staff effectively
8) unable to think strategically
9) unable to adapt to boss with a different style
10) overdependent on advocate or mentor
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