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MGMT 310 KU Exam 2 questions with correct answers
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MGMT 310 KU Exam 2 questions with correct answers
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MGMT 310 KU Exam 2values - correct answer ✔✔abstract ideals that guides ones thinking and behavior across all situation
Schwartz' model of values - correct answer ✔✔Openness to change
self-transcendence
conservation
self-enhancement
Attitudes - correct answer ✔✔represent our feelings or opinions about people places and objects and
range from positive to negative
workplace attitudes - correct answer ✔✔an outcome of various OB-related process including leadership.
3 components of Attitudes: Affective, cognitive, and behavioral component - correct answer
✔✔Affective: attitude contains the feelings and or emoitions on has about a given object or situation
Cognitive: attitude that reflects the beliefs or ideas one has about an object or situation
Behavioral: refers to how one intends or expects to act toward someone or something.
organizational commitment - correct answer ✔✔reflects the extent to which an individual identifies with
an organization and commits its goal.
perceived organizational support - correct answer ✔✔reflects the extent to which employees believe
their organization values their contributions and genuinely cares about their well being.
value attainment - correct answer ✔✔satisfaction results from the perception that a job allows for
fulfillment of an individual important values
, organizational citizenship behavior - correct answer ✔✔individual behavior that is discretionary, not
directly or explicitly recognized by the formal reward systems and that in the aggregate promotes the
effective functioning of the organization.
individual differences - correct answer ✔✔broad category used to collectively describe the vast number
of attributes (traits and bheaviors) that describe you as a person.
personality - correct answer ✔✔defined as the combination of a stable physical, behavioral and mental
characteristics that give individuals their unique identities
Big 5 personality dimensions - correct answer ✔✔extraversion, agreeableness, conscientiousness,
emotional stability, openness to experience
proactive personality - correct answer ✔✔someone who is relatively unconstrained by situational forces
and who affects environmental change. proactive people identify opportunities and act on them show
initiative, take action and preserve until meaningful change occurs
Emotional intelligence - correct answer ✔✔ability to monitor your own emotions and those of others, to
discriminate among them and to use this information to guide your thinking and actions. 4 key
components: self awareness, self management, social awareness, relationship management
emotions - correct answer ✔✔complex, relatively brief responses aimed at a particular target such as a
person, information experience event or nonevent. Also change psychological or state of mind.
emotion display norms - correct answer ✔✔rules that dictate which types of emotions are expected and
appropriate for their members to show.
perception - correct answer ✔✔cognitive process that that enables us to interpret and understand our
surroundings
schema - correct answer ✔✔represents a persons mental picture or summary of a particular event or
type of stimulus
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