What is OB? - correct answer ✔✔"A field of study devoted to understanding, explaining, and ultimately
improving the attitudes and behaviors of individuals and groups in organizations."
What are the primary methods that we use to know things in OB? - correct answer ✔✔1. Experience
2. Intuition
3. Authority
4. Science
What are the steps in the scientific method? - correct answer ✔✔Theory, Hypotheses, Data, Verification,
repeat.
Theory - correct answer ✔✔a collection of assertions(both verbal and symbolic) that specify how and
why variables are related, as well as the conditions in which they should be related.
Hypotheses - correct answer ✔✔Testable predictions about the conditions under which an event(s) will
occur
Explain the resource based view of organizations and its different facets - correct answer ✔✔Resource
value to Rare to Inimitable (History, Numerous Small Decisions, Socially Complex Resources) "Good
people are hard to find."
What is a correlation? - correct answer ✔✔Variants of the correlation coefficients are used to test
hypotheses, to see if they verify our theory.
Task Performance - correct answer ✔✔The behaviors directly involved in transforming organizational
resources into the goods or services an organization produces (i.e., the behaviors included in one's job
description)
, What are the facets of task performance and examples of each? - correct answer ✔✔Routine, Adaptive,
& Creative
Citizenship Behavior - correct answer ✔✔Voluntary activities that may or may not be rewarded but that
contribute to the organization by improving the quality of the setting where work occurs
What are the forms of citizenship behavior and examples of each? - correct answer ✔✔Interpersonal &
Organizational.
Helping - correct answer ✔✔Assisting coworkers with heavy workloads, aiding them in personal matters,
showing new people the ropes
Courtesy - correct answer ✔✔keeping coworkers informed/in the loop about stuff that might be relevant
to them
Sportsmanship - correct answer ✔✔maintain a good attitude with coworkers (not competing)
maintain a good attitude with coworkers (not competing) - correct answer ✔✔Sportsmanship
Voice - correct answer ✔✔speaking up for and offering constructive suggestions for change
Civic Virtue - correct answer ✔✔attending voluntary meetings, keeping up with company
announcements & news
Boosterism - correct answer ✔✔Representing the organization in a positive way when "outside" in
public
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