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OBHR 330 EXAM 2 practice questions with 100% correct answers
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OBHR 330 EXAM 2 practice questions with 100% correct answers
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OBHR 330 EXAM 2 practice questionsWhich of the following statements concerning stress is not true?
A. Different people experience the same levels of stress when confronted with the exact same situation.
B. Stress is a psychological response to demands that tax or exceed a person's capacity or resources.
C. Negative consequences that occur when demands tax or exceed a person's capacity or resources are
called strains
.D. A "stressed-out" feeling might be accompanied by headaches, stomach upsets, backaches, or
sleeping difficulties.
E. Demands that cause people to experience stress are called stressors - correct answer ✔✔Different
people experience the same levels of stress when confronted with the exact same situation.
Ajani works as a sales assistant for an office furniture dealer. His daily job duties include data entry,
sending invoices, and scheduling appointments for sales representatives. This suite of tasks, when they
are not overly taxing or exceeding his capacity, are called
A. benign job demands.
B. primary appraisals.
C. Type A activities.
D. stressors.
E. strains. - correct answer ✔✔benign job demands.
After a lengthy, stressful company restructuring, Julia, a project manager, took a six-week medical leave
just to keep her sanity intact. This is an example of
A. social support.
B. recovery.
C. role overload.
D. personal development.
E. behavioral coping - correct answer ✔✔recovery
,Kristen attempts to address time pressure by working harder and seeking assistance in devising a
strategy for accomplishing the work more efficiently. In the example, Kristen uses
A. virtual coping.
B. cognitive-based coping.
C. problem-focused coping.
D. Type A coping mechanisms.
E. organizational coping mechanisms - correct answer ✔✔problem-focused coping
Which of the following is defined as a psychological response to demands for which there is something
at stake and for when coping with those demands taxes or exceeds a person's capacity or resources?
A. stressors
B. Type A behavior
C. strains
D. stress
E. Type B behavior - correct answer ✔✔Stress
A majority of all _________blank are attributable to stress-related causes.
A. job layoffs
B. doctor visits
C. legal infractions
D. health care costs
E. work-related injuries - correct answer ✔✔doctor visits
Hector works as an office assistant for a small, five-person software development startup. Because it is a
relatively new company without extensive resources, Hectoris constantly having to deal with a lack of
supplies and faulty office equipment. Whilet hese problems sometimes get him down, the co-owners of
the fledgling company are his friends from college, and he looks forward to seeing them every day. In
order to offset his frustration with the sometimes inadequate equipment, Hector instead celebrates the
fact that he gets to work in a casual environment with friends. Hector's Approach is an example of
A. emotion-focused cognitive coping.
B. problem-focused cognitive coping.
,C. secondary appraising
D. behavioral coping.
E. strain mitigation - correct answer ✔✔emotion-focused cognitive coping.
Which of the following situations demonstrates the connection between hindrance stressors and
organizational commitment?
A. Xander deals with his frustration over his boss showing favoritism to other members of his team by
going for runs at lunch.
B. Hilary's manager constantly makes unreasonable demands that force her to work long hours, and as a
result she is looking for another job.
C. When Oberon learned that a lazy coworker had been given a big raise, Oberon decided to work harder
in order to earn a similar raise.
D. Frida's company cuts costs by not replacing old, worn-out equipment, so she is forced to ignore the
problems in order to focus on getting her work done. - correct answer ✔✔B. Hilary's manager constantly
makes unreasonable demands that force her to work long hours, and as a result she is looking for
another job.
Which of the following best exemplifies a benign job demand?
A. The phone lines at the call center where Emily works go down at least five times a day, which makes it
difficult for her to assist customers.
B. Marlo has not been given clear instructions on how to prepare month-end marketing summary data
and is worried about doing it wrong.
C. Kaia is a school social worker, and due to budget cuts, she has been forced to shop for resources and
tools on her own time and with her own money.
D. Hugo, who fills orders for an online book distributor, has been told he needs to both increase the
number of orders he fills per hour and reduce the number of errors he makes.
E. Aaron works as a crane operator for a grocery store chain, and although it can be a challenge to load
all the pallets onto trucks each night, he takes satisfaction in meeting the morning deadline. - correct
answer ✔✔E. Aaron works as a crane operator for a grocery store chain, and although it can be a
challenge to load all the pallets onto trucks each night, he takes satisfaction in meeting the morning
deadline.
While fulfilling the ethical component of corporate social responsibility, an organization does what is
right, just, and fair. This suggests that the organization has reached the _________blank level of moral
development.
, A. preconventional
B. principled
C. preoperational
D. conventional
E. metaphysical - correct answer ✔✔B. principled
Laraine's team leaders challenged members to come up with a marketing campaign for the new phone
they were introducing. Laraine, who studied marketing and public relations in college, reviewed
numerous articles, studied the new phone thoroughly, and came up with a campaign that received good
reviews from her team leaders. Her success in creating a good campaign for the new phone completely
on her own reflects her
A. benevolence.
B. ability.
C. integrity.
D.trust propensity.
E. morality. - correct answer ✔✔B. ability
An individual could argue that smashing a window to save a dog trapped in a hot car is defensible and
ethical. This rationale is based on which of the following principles?
A.the ethics of rights
B.the ethics of duties
C.egoism
D.utilitarianism
E.virtue ethics - correct answer ✔✔A.the ethics of rights
Which of the following is not an element in cognition-based trust?
A.trustworthiness
B.trust propensity
C.ability
D.benevolence
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