WGU C484 - Chapters 9, 10, 12,
16 Quizzes questions and
answers 2025 latest update
Which of the following is true regarding formal groups?
A) They are natural formations that arise in response to the need for
social contact.
B) They lack clearly defined structures and roles for their members.
C) They have negligible impact on employee performance and behavior.
D) A group of people who come together to protest against a new law
make up a formal group.
E) They are marked by stipulated behaviors in pursuit of organizational
goals. - answer They are marked by stipulated behaviors in pursuit of
organizational goals.
When the group energy is focused on the task at hand and the group is
fully functional, it is said to be in the stage of ________.
A) storming
B) norming
C) inertia
D) forming
E) performing - answer performing
Michael is devout and very active in his church. He is also a very dedicated
employee. His manager offers him a promotion but the new role will
require him to work Sundays. Michael would like the promotion, but
realizes that it would force him to miss some church activities. In this
situation, Michael is most likely to experience ________.
A) role conflict
B) social loafing
C) groupthink
, D) role fuzziness
E) groupshift - answer role conflict
Which of the following is true with regard to deviant workplace behavior?
A) It is involuntary in nature.
B) Widespread deviant workplace behavior depends on the accepted
norms of the group.
C) It has a negligible adverse impact on organization as it is accepted by
some employees.
D) Research on deviance at the workplace has shown that employees
operating individually engage in more deviant behaviors than those who
function as a part of groups.
E) Leaving work early is an example of a property-related deviant
workplace behavior. - answer Widespread deviant workplace behavior
depends on the accepted norms of the group.
Which of the following statements is true regarding the effect of size of
the group has on the performance of the group?
A) The size of the group does not affect the group's overall behavior.
B) Evidence indicates that larger groups are faster at completing tasks
than smaller ones.
C) As compared to smaller groups, larger groups are better in problem
solving.
D) If the goal of the group is fact-finding then smaller groups are more
effective than larger groups.
E) Evidence indicates that individuals perform better in larger groups than
in smaller ones. - answer As compared to smaller groups, larger groups
are better in problem solving.
Which of the following is an effective means of countering social loafing?
A) increasing the rewards the group is given if it succeeds
B) increasing the amount by which the group's progress is monitored
C) ensuring that individual contributions to the group's outcome are
identified
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