NBC-HWC Exam Study Questions and Answers with Complete Solutions 2024
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Course
NBC-HWC
Institution
NBC-HWC
Coach preparation prior to session -Answer- Coach is calm, present, and emotionally available. Review available client materials. Logistics.
First Session -Answer- 1. Describe the coaching process
2. Review information and assessments provided by client.
3. Determine if client is appropriate c...
NBC-HWC Exam Study Questions and
Answers with Complete Solutions 2024
Coach preparation prior to session -Answer- ✔Coach is calm, present, and emotionally
available. Review available client materials. Logistics.
First Session -Answer- ✔1. Describe the coaching process
2. Review information and assessments provided by client.
3. Determine if client is appropriate candidate
4. Clarify roles and expectations
Early (typically 1st or 2nd session) -Answer- ✔1. Explore the client's values, vision,
purpose and priorities.
2. Explore understanding of his/her health and wellness.
3. Empower the client to select area that feels important
Routine Ongoing Sessions -Answer- ✔Pre-determined for a period of weeks/months
Coach asks about current state
Facilitates review of previous action steps
Uses process as appropriate
Supports client in defining new action steps
Reflects client's understanding, perspectives and learning
Articulates new personal discoveries
Program Termination -Answer- ✔Recognition of progress
Learning and Closure
Establish plan for maintaining progress w/ emphasis on support and resources
Mindfulness -Answer- ✔non-judgmental awareness of what's happening in the present
moment
Mindful Listening -Answer- ✔Listen to facts, feelings and needs behind facts, silence
own voice
Present -Answer- ✔1. Active Listening
2. Building Presence
3. Mindfulness
Most important moment of coaching session -Answer- ✔Minute right before it starts:
1.Prepare
2. Get Present
3. Get Curious
NBC-HWC Exam
,NBC-HWC Exam
Logistics -Answer- ✔Coaching Agreement
Prepare meeting space
Confirm time and location
Simple content reflection -Answer- ✔paraphrasing-"what I am hearing is"
Double-sided reflection -Answer- ✔makes sense of discrepant information
Complex reflection -Answer- ✔Offers the coaches interpretation of emotion or meaning-
"So what I am hearing is that you feel frustrated when..."
Amplified Reflection -Answer- ✔A non-judgmental but gentle exaggeration of the reason
to sustain behavior in order to evoke the other side of the ambivalence.
open-ended questions -Answer- ✔questions that allow respondents to answer however
they want
Evocative Questions -Answer- ✔strategic open questions the natural answer to which is
change talk
Brainstorming -Answer- ✔coming up with as many solutions to a problem as possible in
a short period of time with no censoring of ideas
closed-ended questions -Answer- ✔Questions that can be answered in short or single
word responses.
Bottom Lining -Answer- ✔-Helps person get to the heart of the matter (client avoiding
difficult convo)
-Helps coach not talk too much
-Less words
-Essence of message
again, focusing and refocusing
Scaling Questions -Answer- ✔A solution-focused therapy intervention used when
presenting problems are vague and goals are difficult to specify. The therapist asks
clients to rate on a scale of zero to ten, how they are currently feeling compared to an
earlier time. If they report feeling better, the therapist asks them how they achieved the
improvement. They might also be asked to rate how confident they are that they will be
able to maintain their resolve to change a behavior and to identify what they might do to
improve their chances of making progress toward their goals.
Transtheoretical Model -Answer- ✔Model of behavior change that identifies six distinct
stages people go through in altering behavior patterns; also called the stages of change
model
Stages of Change -Answer- ✔precontemplation, contemplation, preparation, action,
maintenance
Precontemplation -Answer- ✔Client does not exercise and is not planning to start
exercising within 6 months.
Contemplation stage of change -Answer- ✔Thinking about it, ready to change w/in 6
months
Preparation stage of change -Answer- ✔making small changes in preparation for a
change in the next month
action stage -Answer- ✔The stage of change in the TTM where individuals have made
specific, overt modifications in their lifestyle within the past 6 months.
Maintenance stage of change -Answer- ✔sustained change over time; begins 6 months
after action has started and continues indefinitely
Termination/adoption stage -Answer- ✔stage of change in which people have
eliminated an undesirable behavior or maintained a positive behavior for more than six
months
Patient Activation Measure (PAM) -Answer- ✔Measures client activation level. Pts with
higher scores are better able to engage in their health and have better health outcomes
and lower HC costs. Lower scores- more likely to feel overwhelmed with managing their
health; less likely to understand or have confidence. By understanding a pts level of
activation, can create individualized care plans to increase activation and engagement.
Visualizing -Answer- ✔The act of imagining and seeing pictures in the mind
behavioral goals -Answer- ✔process goals, reinforced positive actions, modifying
behaviors in areas that refocus development
Outcome goals -Answer- ✔focus on the end-point of an event
NBC-HWC Exam
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