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HMD 101 Final Exam with complete solutions 2024_2025.
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HMD 101 Final Exam with complete solutions 2024_2025.
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HMD 101 Final Exam with completesolutions 2024/2025
Whom is the f&b department led by and what are they responsible for? -
ANSWER-The f&b department is led by the director of food and beverage. They
are responsible for the efficient operation of the kitchen, catering, restaurants,
bars, and room service
.
What does the director keep up with? - ANSWER-Trends and pre plan for special
events.
What are the responsibilities of the f&b director? - ANSWER-Exceeding guests'
expectations in offerings and service, leadership, identifying trends, finding and
keeping outstanding employees, training, motivation, and budgeting.
What is the responsibility of the executive chef and what are they in charge of? -
ANSWER-A hotel kitchen is the responsibility of the executive chef, who is in
charge of the quality and quantity of food, organization of the kitchen and his or
her sous chefs, administrative duties, and careful calculation of financial results.
What is the executive chef responsoble for? - ANSWER-Responsible for
managing labor cost, food cost and contribution margin.
Who is under the executive chef? - ANSWER-Under the executive chef would be
sous chef, then chef tournants who provide relief in the different stations/ brigade
system?
, Who is in charge of the brigade system? - ANSWER-Auguste Escoffier is in
charge of the brigade system.
How many restaurants may a hotel have? - ANSWER-A hotel may have several
restaurants or no restaurant at all; the number and type of restaurants varies as
well.
What is capture rate? - ANSWER-Capture rate is estimating the number of
expected restaurant guests for any meal. Consider the house count and type of
hotel guest (e.g., the number of conference attendees who may have separate
dining arrangements)
How do managers forecast number of expected guests? - ANSWER-Managers
use the rate coupled with historic and banquet activity and hotel occupancy to
forecast the number of expected guests.
What is capture rate? - ANSWER-Capture rate is estimating the number of
expected restaurant guests for any meal. Consider the house count and type of
hotel guest (e.g., the number of conference attendees who may have separate
dining arrangements)
How many restaurants does a major chain hotel have? - ANSWER-A major chain
hotel generally has two restaurants: a signature or upscale formal restaurant and
a casual coffee shop-type restaurant. These restaurants cater to b oth hotel
guests and to the general public. These restaurant are run by restaurant
managers.
What are bars? - ANSWER-Bars are an important revenue source for a hotel, but
they must adhere to strict guide-lines to be profitable.
How many kinds of bars are there? - ANSWER-Based on the size, a hotel might
have several kinds of bars, such as a lobby bar, a restaurant bar, a minibar, or
even a night club. They are run by bar managers
What is the responsibility of a bar manager? - ANSWER-Responsibilities include
supervising the ordering process and storage of wines• preparing a wine list•
overseeing the staff• maintaining cost control• assisting guests with their wine
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