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BA 342 exam 1 questions with complete solutions
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BA 342 exam 1 questions with complete solutions
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BA 342 exam 1what is responsibility - correct answer ✔✔the big issue; the ability or authority to act or decide on ones
own without supervision
what is responsible leadership - correct answer ✔✔making business decisions that takes into account
stakeholders, such as workers, clients, suppliers, the environment, community, and future generations
4 big ba 342 topics - correct answer ✔✔ethics, sustainability, diversity/inclusion, corporate social
responsibility
snapshot cases - correct answer ✔✔playing sports-player touched ball and called himself out on it;
chipotle- didnt have correct safety precautions and had ecoli, lost trust and value; wells fargo- 5300
employees created fake accounts under customer names w customer money; volkswagen- created fake
test to pass pollution test, broke trust of curstomers, hurting earth
trust and value connection - correct answer ✔✔trust=value for customers
banking data/financial crisis - correct answer ✔✔unfortunate to have an email, 700+B banking earnings,
300+B fines
license to operate - correct answer ✔✔intangibles, consumers, risk management, employees, investors,
operations; meeting the interest of stakeholders
smeal strategic plan - correct answer ✔✔providing extraordinary education, highest quality research,
and building our culture of: integrity, diversity, service, and sustainability
smeal honor code - correct answer ✔✔we aspire to high ethical standars, we will hold each other
accountable, we wil not engage in any improper academic or professional actions
eap - correct answer ✔✔excellent performance academic integrity, professional behavior
,cisco video on responsibility - correct answer ✔✔stakeholder and businesses- west africa & ebola, nepal
earthquake, malaysia efficiency, packaging, public/private partnership, women & technology, disabilities
spiderman video - correct answer ✔✔with great power comes great responsibility
boeing case - correct answer ✔✔were about to get decertified, harry stone was hired, created code of
conduct, became ethical company, didnt get decertified
PONG - correct answer ✔✔personal(most impt), organizational, national, global
adam smith - correct answer ✔✔moral philospher, ethicist, and economist thinker; wrote "theory of
moral sentiments" and "a wealth of nations"- if you're good at something, do it, and trade fairly, and
then everyone will end up better off (this has to be done honestly but ppl will always cheat)
stakeholder sandusky scandal - correct answer ✔✔students, teachers, alumni, victims, univeristy, ncaa,
fb program, paterno fam
ERC data - correct answer ✔✔misconduct trends- generally getting better; observed misconduct DOWN,
reporting of misconduct DOWN, perceived pressure to commit misconduct DOWN, perceived retaliation
DOWN
5 types of misconduct - correct answer ✔✔abusive behavior, internet bad use, lying to stake holder,
conflict of interest, discimination
poor ethics vs good ethics - correct answer ✔✔poor ethics- high pressure to compromise standards, high
observed misconduct, low reported misconduct, high retaliation
global business ethics big 5 issues - correct answer ✔✔bribes & corruption, employee abuse, fraud/lying
& theft, regulatory violations, contracts misconduct
video commercials - correct answer ✔✔honest tea- honesty challenge put tea outside for $1 unwatched,
some ppl took without paying, most paid
, ethics definition - correct answer ✔✔set of principles, right conduct, underlying values; concerned w
morality and fairness in behavior, actions, policies, and practices that take place within a business
context
3 worlds of ethics - correct answer ✔✔corporate, personal, college
penn state values - correct answer ✔✔PRRIDE: penn state community, responsibility, respect, integrity,
discovery, excellence
right & wrong exercise and discussion - correct answer ✔✔ethics is NOT situation, relative, contextual,
dependent; exercise asking ppl if you can take TV from a store, start with your values
big questions - correct answer ✔✔is there such a thing as right and wrong? does right and wrong work
the same in other countries? can you teach ethics or make someone ethical?
cultural relativism - correct answer ✔✔you must look at actions/beliefs in the context of the culture in
which you observe them; you do what each country does, adapt to their values
moral absolutism - correct answer ✔✔directs people to do exactly as they would at home, a country
does business around the world and brings along its own ethical values; opposite of cultural relativism
hyper norms - correct answer ✔✔shared values globally, all workers want to be treated fairly, family
health shared; in between cult relativism and moral absolutism
ethical decision making process - correct answer ✔✔ethical awareness, ethical judgement, ethical
behavior
millenials and ethics - correct answer ✔✔report misconduct just as much as other generations, MORE
LIKELY TO EXPERIENCE RETALIATION, report more to informal sources than formal channels
bounded ethicallity - correct answer ✔✔people are rational, but only boundedly bc they often process
info wrong and dont know what actually makes them happy; most ppl are overconident in their own
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