MGMT 330 Exam 2 | Questions and Answers _____ is the act of determining the organization's goals and the means for achieving
them. Planning Which of the following is not a step in the organizational planning process? Plan Marketing tactics Sherry is a first-line supervisor at Rooftop Corporation...
_____ is the act of determining the organization's goals and the means for achieving
them.
Planning
Which of the following is not a step in the organizational planning process?
Plan Marketing tactics
Sherry is a first-line supervisor at Rooftop Corporation. She is most concerned with
which level of goals?
Operational goals
A statement that identifies distinguishing characteristics of an organization is known as
a(n):
Mission statement
Silver Star Automobiles holds monthly planning and operational reviews to ensure that it
is on track for meeting organizational goals. This involves which stage of the
organizational planning process?
Monitoring and Learning
Darren set goals for each of his employees. Each employee ended up with at least
twenty-five goals. This process violates which of the following criteria for effective
goals?
Covers key result areas
High Fence Corporation is currently implementing an MBO program. Managers and
employees jointly set objectives and develop action plans, and goal achievement is
evaluated on an annual basis. High Fence is missing which major activity that must
occur in order for MBO to be successful?
Reviewing process
Jerrica, a finance manager at LRV industries, is asked by her boss to develop a plan in
the event that company sales drop by 20 percent or more. This type of plan is known as
a _____.
Contingency Plan
After Sunshine Systems merged with RTD Enterprises, company executives noticed
that due to increased employee collaboration between the two units, costs were down
and revenues increased within both areas. This is an example of what business
phenomenon?
, Synergy
Janessa is the CEO of a privately-held software company. In defining corporate-level
strategies, which of the following questions would she most likely be concerned with?
What Business are we in?
Which of the following refers to the planning and decision making that lead to the
establishment of the organization's goals and of a specific strategic plan?
Strategy Formulation
Fred has been assigned to conduct a SWOT analysis for his organization, Acme, Inc.
As part of this assignment, Fred will:
search for the strengths, weaknesses, opportunities, and threats that impact his firm.
Classy Clay has extremely creative employees who, in the opinion of the organization,
keep the company ahead of the competition. The creativity of these employees would
be classified as a(n) _____.
Internal strength
Gatekeep Utilities is a subsidiary of GW Enterprises. Gatekeep has a mission and
product line that is unique from GW. Gatekeep's competitors are also very different from
those of its parent, and the subsidiary markets to a very different group of customers.
As such, Gatekeep can be described as a(n) _____.
Strategic Business Unit
The BCG matrix organizes along which of the following dimensions?
Business growth rate and market share
When an organization expands into a totally new line of business, it is implementing a
strategy of:
Unrelated diversification
All of the following are Porter's competitive forces except:
Differentiation
Which of these is true about the cash cow?
It has a large market share in a slow growth industry.
The crisis management plan should be a _____ that specifies the actions to be taken,
and by whom, if a crisis occurs.
Detailed, written plan
_____ refers to a desired future state that an organization attempts to realize.
Goal
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