Phlebotomy - NCCT Exam Questions
And Answers With Verified Solutions
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what does phleb/o mean? - ANSWER✔✔ vein
what does -otomy mean? - ANSWER✔✔ surgical incision
what is exsanguination? - ANSWER✔✔ when blood is removed to a dangerous or
deadly amount
what is venipuncture? - ANSWER✔✔ collection of blood from a needle inserted
into a vein
what is capillary puncture? - ANSWER✔✔ blood collection via lancet skin
puncture
what does CE stand for? what does it entail? - ANSWER✔✔ Continuing
Education, in order to maintain licensure and certification, professionals must
complete Continuing Education Units in order to ensure that their knowledge is
refreshed and up-to-date
what does POCT stand for? what is it? - ANSWER✔✔ Point Of Care Testing,
testing materials being brought to the patient (tests being performed at bedside, at
people's homes, at a roving station, etc)
,name three reasons a phlebotomist would remove blood - ANSWER✔✔ obtain
blood for testing and diagnostic purposes, remove blood for therapeutic purposes,
remove blood for transfusions at a blood bank
what is HIPAA? - ANSWER✔✔ Health Insurance Portability and Accountability
Act, establishes standards for exchange of Protected Health Information (PHI),
states patients must be informed of rights, and requires written authorization for
disclosure of PHI
what does PHI stand for? - ANSWER✔✔ Protected Health Information
what is kinesics? - ANSWER✔✔ study of nonverbal communication
what is proxemics? - ANSWER✔✔ individual's concept and use of space
what is a kinesic slip? - ANSWER✔✔ when verbal and nonverbal messages do not
match
what should you do if someone is being very rude on the phone? - ANSWER✔✔
DON'T hang up! try to assist, be patient and understanding
how should handwritten communication be performed? - ANSWER✔✔ legible
and in ink
what does ambulatory mean? - ANSWER✔✔ outpatient, people come to get their
blood drawn and leave to go home
,what does nonambulatory mean? - ANSWER✔✔ inpatient, people who are in the
hospital and don't have to go to the lab to get their blood drawn
what is primary care? - ANSWER✔✔ patient's main source for routine care (PCP,
family medicine doctor)
what is secondary care? - ANSWER✔✔ specialist or facility with specific
expertise (physical therapist)
what is tertiary care? - ANSWER✔✔ highly specialized care to perform advanced
procedures (neurosurgeon)
what happens in the chemistry department? - ANSWER✔✔ detection and
measurement of chemical substances in body fluids
what happens in the hematology department? - ANSWER✔✔ identify and monitor
diseases in blood and blood-forming tissues
what happens in the coagulation department? - ANSWER✔✔ identify and monitor
defects in blood clotting mechanism
what happens in the serology/immunology department? - ANSWER✔✔ identify
antibodies and antigens
what happens in the urinalysis department? - ANSWER✔✔ urine specimens are
tested
, what happens in the microbiology department? - ANSWER✔✔ analyze blood and
other body tissues for microbes
what happens in the immunohematology department? - ANSWER✔✔ blood bank,
prepare blood for transfusion
what are satellite laboratories? - ANSWER✔✔ smaller labs close to the
populations they serve, faster turnaround times, for tests needed immediately
what are reference laboratories? - ANSWER✔✔ larger independent labs which
receive specimens from many facilities in the area, provide routine and specialized
analysis of specimens, cost less but have longer turnaround times
what are HCWs? - ANSWER✔✔ healthcare workers
what are sensitive services? - ANSWER✔✔ services having to do with substance
or alcohol abuse, sexual assault, pregnancy, STIs, or family planning for minors
above the age of 12
what is CMS? - ANSWER✔✔ Centers for Medicare and Medicaid Services
what does CPT stand for? - ANSWER✔✔ Current Procedural Terminology
(provide system of codes and terms for physician billing) AND Certified
Phlebotomy Technician
what's the difference between medicare and medicaid? - ANSWER✔✔ medicare is
insurance for seniors or disabled people, medicaid is insurance for any low-income
individual
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