UHC Ethics and Compliance
Assessment Exam | Correctly Answered
and Graded A+ | 2024/2025
Gene got Medicare before he turned 65 and enrolled into a
Medicare Advantage plan. He calls in February the month before
his 65th birthday and is unhappy with his current plan. On the
date of the call, what can Gene do about his coverage?
On the day he called, he can enroll in a different Medicare
Advantage plan with an effective date of March 1.
Which of the following statements is true about election periods?
MA open enrollment period. Can only be used by consumer
already enrolled in an MA plan.
When a customer asked why an MA plan has a two star rating the
agent should tell the consumer one
That the plan has received a Below Average rating
Whose email address may the agent enter into the applicant
information section of LEAN enrollment application?
Only the consumer email or leave it blank
, What should an agent tell a consumer who asks what a 2-star
rating means?
That the plan has received a "Below Average" rating.
Which of the following are examples of what an agent must
review with a consumer prior to completing an enrollment
application?
The plan's network characteristics and how using out-of-network
providers may impact coverage and costs, covered benefits and
limitations, and plan related costs such as monthly premium and
copayments/coinsurance for services received.
Which of the following must an agent obtain from the consumer
no less than 48 hours (unless an exception applies) before an in-
person, online, or telephonic marketing appointment?
Scope of Appointment
To complete an Enrollment Application on behalf of a consumer,
what authority must the individual have?
The individual must be legally authorized under applicable law in
the state in which the consumer resides to act on behalf of the
consumer (e.g., Power of Attorney).
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