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Straighterline Organizational Behavior (BUS120) Final Exam Completely Solved
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Straighterline Organizational Behavior (BUS120) Final Exam Completely Solved
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Straighterline OrganizationalBehavior (BUS120) Final Exam
Completely Solved
The employees who are willing to step in where needed and perform new
jobs are experiencing high self efficacy - - true
- The employees who are blaming management for their problems are
demonstrating an internal locus of control - - false
- conducting a Myers-Briggs type indicator assessment would help identify
whether employees have a high or low emotional intelligence - - false
- The Myers-Briggs type indicator is divided into five assessment skills - -
false
- emotional intelligence is divided into the following for skill clusters: self-
awareness, social awareness, self management, and relationship
management - - true
- emotional intelligence is considered a more accurate indicator of a job
performance than intelligence - - true
- conscientiousness, agreeableness, narcissism, openness to experience,
and extroversion are all dimensions of the big five personality dimension
model - - false
- Global staff reported to management that all The assessed employees
demonstrate the ability to do the new jobs, but training and education is
necessary to give them the needed ______ to do the job - - skills
- Because management cannot afford to take employees out of the
workplace for training, global staff suggests using _______ learning for the
workers to gain experience while doing the job - - action
- supervisors are reporting that since the organizational change, workers are
showing less interest in picking up around the workplace, helping one
another, and generally looking after the good of the organization. Overall,
their ___________ has declined - - organizational citizenship behavior
- Global staff employees used the _______________ to explain to management
why some employees who are excellent with drafting and drawing might not
, be equally good at calculating defect rates and standard deviations - -
theory of multiple intelligences
- management is concerned that employees might act out on their job
dissatisfaction in the workplace. Global staff explained that there are three
components of attitude and the only one of them, the _______________, is
visible - - behavioral component
- Positive reinforcement, negative reinforcement, punishment, and
extinction are four sequences of________________ that might help
management we can dysfunctional work activities - - behavior modification
- management was curious about why global staff administered to the
Myers-Briggs to all employees. Christie explained that the MBTI was just one
method of determining a persons learning_____________ - - style
- when John interprets the actions by others at Radco, his __________ is that
those actions are directed towards him - - perception
- because of the ongoing changes, challenges, and perceived threats in the
Radco work environment, employees are undergoing a great deal of
_________ - - stress
- The form of sexual harassment that is directed towards John is typically
referred to as a __________________________ - - hostile work environment
- Clarence Jones recommends that Radko contract with an
__________________________ to offer private, outside counseling services to
Radco's employees - - EAP or employee assistance program
- John's coworker state that John is wrongly ___________ their behaviors. They
are trying to get him to loosen up because his documentation requests are
overly demanding - - attributing
- Clarence believes that instead of seeing John as an accounting
professional, his coworkers are associating his behaviors with a
________________ gay person - - stereotypical
- because John is an excellent accountant, he believes that the
______________ shown towards him is based on his sexual preference and not
on his ability to do the job - - discrimination
- Clarence recommends that Radco take steps to educate it's employees
about differences in the workplace by conducting a series of ______________
training sessions - - diversity
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