EUNICE
CPH WITH QUESTIONS AND 100% sure answers
H Appointment Selection for membership in a medical professional staff or to a practitioner panel.
H Appraisal Initial evaluation by peers of a practitioner's competency to provide care and services to patients in or for a healthcare origin...
NAHQ Practice CPHQ WITH QUESTIONS AND 100% SURE
ANSWERS
Terms in this set (105)
2011 MOQ EXPLANATIONS:
1- In evaluating "long waiting times," a A. Run charts are used to track data over time.
healthcare quality professional best B. Histograms and bar charts are used to show distribution.
demonstrates components related to C. Pie charts are used to compare parts of a whole.
staffing, methods, measures, materials, and D. An Ishikawa (cause and effect) diagram helps to analyze potential causes.
equipment utilizing
A.
a run chart.
B.
a histogram.
C.
a pie chart.
D.
an Ishikawa diagram.
2- Which of the following are the primary EXPLANATIONS:
reasons for developing drug formularies? A. A drug formulary is an approved list of medications, clinical indications, and doses
A. that helps manage pharmacy costs and patient safety.
manage pharmacy costs, promote patient B. Reduced medication errors may result from having a drug formulary, but is not the
safety primary reason for having one. It is also not intended to educate physicians.
B. C. A formulary may encourage the appropriate use of medications, but it is not
reduce medication errors, educate intended to educate physicians.
physicians D. A formulary is intended to promote patient safety, but the primary purpose is not
C. intended to decrease food and drug interactions.
encourage the appropriate use of
medications, educate physicians
D.
decrease food and drug interactions,
promote patient safety
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3- Management using quality improvement EXPLANATIONS:
principles should emphasize the A. Staff orientation is only one component of quality improvement principles.
importance of B. The basis of quality improvement is knowing what the customer needs and wants.
A. C. Quarterly statistical reports are only one component of quality improvement
staff orientation. principles.
B. D. Team selection is only one component of quality improvement principles.
customers' expectations.
C.
quarterly statistical reports.
D.
team selection.
4- Quality improvement teams are EXPLANATIONS:
beneficial because they A. Quality improvement teams do not affect managerial control.
A. B. Promoting competition is not a function of quality improvement teams.
improve managerial control. C. A diverse team, including members with different experience and backgrounds,
B. provides a broader knowledge base and outcomes.
promote competition and pride among D. Authorizing solutions to problems is a function of management.
members.
C.
maximize expertise and perspectives.
D.
authorize solutions to problems.
5- Which of the following is an essential EXPLANATIONS:
component in a performance improvement A. The governing body is accountable for the performance improvement program,
report? but their approval is not a component of a performance improvement report.
A. B. The report has no value without having the data displayed and analyzed.
governing body approval C. An individual performance review is not an essential part of a performance
B. improvement report.
data analysis and display D. Team composition and attendance are not usually included in a performance
C. improvement report.
individual performance review
D.
team composition and attendance
6- Which of the following is the primary EXPLANATIONS:
goal of risk management? A. Improving patient safety is the primary goal of risk management.
A. B. Incident reporting is a tool that may be used in risk management, but is not the
Identify and manage risks to promote primary goal.
patient safety. C. A failure mode and effects analysis is a proactive method used to help identify
B. problems.
Maintain an effective incident reporting D. Risk management programs help protect an organization from financial loss, but it
system. is not the primary goal.
C. 7-
Perform failure mode and effects analyses.
D.
Eliminate financial loss associated with
legal actions.
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7- The relationship between patient EXPLANATIONS:
satisfaction and hours per patient day on a A. See explanation D.
medical unit was found to be (r = 0.60, p < B. See explanation D.
0.05). What is the correlation between C. See explanation D.
these two values? D. The correlation coefficient (r) is an index that ranges from -1.0 to 1.0 and reflects
A. the extent of a linear relationship between two data sets. The correlation coefficient
0.05 is 0.60.
B.
0.36
C.
0.55
D.
0.60
8- Hospital A has recently merged with EXPLANATIONS:
Hospital B. After 6 months, it is noted that A. There is not enough information provided to show that the values were adopted
Hospital A has successfully transitioned by all staff.
their staff to new organizational values, B. Support of two mission statements could be confusing to staff and would not lead
while Hospital B still struggles. Hospital A's to an integrated organization.
success can best be attributed to C. Acceptance of the new mission and vision statements demonstrates integration of
A. the two facilities.
requiring adoption of new values by all D. Values are not dependent on the integration of technology and databases.
staff.
B.
support of both hospitals' mission
statements.
C.
acceptance of the new mission and vision
statements.
D.
integrating technology and databases.
9- For a quality improvement team to deal EXPLANATIONS:
effectively with conflict, it is important to A. A risk manager's role would not necessarily deal with conflict within a quality
appoint which of the following to its improvement team.
membership? B. A human resources representative handles staffing issues, but not necessarily
A. conflict, within a team.
risk manager C. A facilitator is an unbiased party that may help groups deal with conflict.
B. D. A senior leader's role would not necessarily deal with conflict within a quality
human resources representative improvement team.
C.
facilitator
D.
senior leader
10- A Failure Mode and Effects Analysis EXPLANATIONS:
(FMEA) is performed A. The FMEA process is performed before an incident occurs.
A. B. The FMEA process is a proactive, systematic method of identifying and preventing
to immediately investigate an incident that incidents from occurring.
occurred. C. The FMEA process examines severity, but before an incident or a death occurs.
B. D. The FMEA process examines the likelihood of occurrence, but before an incident
as a preventative measure before an occurs.
incident occurs.
C.
if the severity of an incident led to a patient
death.
D.
when there is a chance of an incident
reoccurring.
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