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IAED FULL EXAM WITH 100 COMPLETE QUESTION WITH 100% COMPLETE ANSWER/ESTUDY LATEST ,ALL ANSWERED
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IAED FULL EXAM WITH 100 COMPLETE QUESTION WITH 100% COMPLETE ANSWER/ESTUDY LATEST ,ALL ANSWERED
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IAED FULL EXAM WITH 100 COMPLETE QUESTION WITH 100% COMPLETEANSWER/ESTUDY LATEST ,ALL ANSWERED
1.What are PDI's basic level instructions given to the caller immediately after initiating
dispatch?
A) Call handling guidelines
B) B. Basic level instructions
C) Emergency protocols
D) Resource management steps
CORRECT ANSWER
B. Basic level instructions
2. What is the best definition for "wake-effect collision"?
A) An accident involving multiple vehicles
B) B. A traffic accident caused by the passage of an emergency vehicle that does not
directly involve the emergency vehicle
C) A collision occurring during emergency response
D) An incident involving a fire truck
CORRECT ANSWER
B. A traffic accident caused by the passage of an emergency vehicle that does not directly
involve the emergency vehicle
3. During a disaster, the Incident Command System (ICS) provides an important
framework for:
A) Resource allocation
B) B. Maintaining command, managing resources, and coordinating efforts
C) Emergency response time
D) Public communication
CORRECT ANSWER
B. Maintaining command, managing resources, and coordinating efforts
4. What is the definition of "repetitive persistence"?
A) A negotiation strategy
B) A stress management technique
C) C. A calming technique in which the calltaker repeats a phrase verbatim using a firm
but caring tone. The phrase should contain both an action and a reason for the action.
D) A conflict resolution method
CORRECT ANSWER
C. A calming technique in which the calltaker repeats a phrase verbatim using a firm but caring
tone. The phrase should contain both an action and a reason for the action.
, 5. A fire/rescue apparatus is:
A) A fire truck only
B) B. A mobile fire/rescue unit that responds to the scene of fire/rescue incidents
C) A stationary emergency response vehicle
D) A medical response team
CORRECT ANSWER
B. A mobile fire/rescue unit that responds to the scene of fire/rescue incidents
6. Give an example of a trauma incident.
A) A vehicle accident
B) A report of a heart attack
C) C. A report of a burned patient
D) A slip and fall accident
CORRECT ANSWER
C. A report of a burned patient
7. Burnout is described as:
A) A temporary state of fatigue
B) B. A type of exhaustion (or inability to function normally) resulting from a buildup of
long term stress
C) A psychological disorder
D) A phase of job transition
CORRECT ANSWER
B. A type of exhaustion (or inability to function normally) resulting from a buildup of long term
stress
8. What is Post Traumatic Stress Disorder?
A) A common reaction to stress
B) B. A disorder that occurs when a person's normal response to a traumatic event does
not fade over the course of a few days or weeks
C) A mild anxiety condition
D) A temporary emotional response
CORRECT ANSWER
B. A disorder that occurs when a person's normal response to a traumatic event does not fade
over the course of a few days or weeks
9. Quality assurance specialists listen to audio recordings of randomly selected calls in
order to do what?
A) Evaluate staff performance
B) B. Compare ETC performance with specific protocol and customer service performance
standards
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