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BUAD 341 Exam 1 Clickers questions with answers
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BUAD 341 Exam 1 Clickers questions with answers
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BUAD 341 Exam 1 ClickersService organizations provide services and manufacturing organizations make goods
a. true
b. false - correct answer ✔✔a. true
Operations (or production) creates, produces, and delivers the product
a. true
b. false - correct answer ✔✔a. true
Small improvements in operation should not be implemented as they do not give any advantage to
organizations.
a. true
b. false - correct answer ✔✔b. false
Services never include goods and goods never include services
a. true
b. false - correct answer ✔✔a. true
Which of these is NOT characteristic of services?
a. time dependent
b. requires high levels of customer service provider interaction
c. intangible
d. standardized - correct answer ✔✔d. standardized
Services can be stored
a. true
b. false - correct answer ✔✔b. false
, When assessing the quality of a service, customers often look at supporting facilities.
a. true
b. false - correct answer ✔✔a. true
What is the Partial Productivity of Labor for 2018?
( 2018 #, 2019 #)
Sales = $50,000 , $65,000
Labor = $10,000 , $15,000
Raw Materials = $5,000 , $7,000
Energy = $800 , $900
Capital Employed = $10,000 , $12,000
a, $1.94 per $1 input
b. $1.86 per $1 input
c. $5 per $1 input
d. $1.3 per $1 input - correct answer ✔✔c. $5 per $1 input
Output/Input
$50,000 / $10,000 = 5
What is the Partial Productivity of Labor for 2019?
( 2018 #, 2019 #)
Sales = $50,000 , $65,000
Labor = $10,000 , $15,000
Raw Materials = $5,000 , $7,000
Energy = $800 , $900
Capital Employed = $10,000 , $12,000
a, $1.94 per $1 input
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