Epic Security 101/200 study guide
Why is it important to gather as much information from the end user right after you receive the
issue? - ANS It can help clarify how many users are affected, set a due date, and triage the
issue within the project team
Reporting Workbench (in Analytics Catalog) - ANS Series of reports on settings related to users,
templates, subtemplates, providers, security classes, and roles
Name three different tools that could be used when troubleshooting end user issues.
Some possible solutions: - ANS Workflow Engine Rule Results Report, Menu Summary, Build
Comparison
What is the purpose of Build Comparison? - ANS Build Comparison is used to compare two
records in a single environment, multiple contacts of a record in a single environment, or one
record/category list across environments.
True/False: An administrator cannot shadow login and send a Session Information report for an
end user. - ANS True; Some of the information on the Session Information report is specific to
the location that the end user is logged into.
You receive a ticket from a Midwife who no longer has the L&D tools on her Hyperspace toolbar.
Yesterday, she had the Pregnancy Wheel and L&D Greaseboard on her toolbar whether she
was working in the clinic or hospital. Now she only sees those tools when she is in the hospital.
It appears that no one else is having the same issue.
What are some solutions to this problem?
Some possible solutions: - ANS Check to make sure her default user role is correct.
Check her department role overrides and verify they are working as intended.
Check her Stork security class to verify that she has access to these tools.
Dr. Connors calls you and says that every time he signs an order, Dr. Brick's name appears as
the authorizing and ordering provider. It should be Dr. Connors name that appears instead. No
one else that you know of is having this issue.
What are some solutions to this issue?
Possible Solutions: - ANS Verify that Dr. Connors is an authorizing and order provider in his
provider record.
Make sure the link between Dr. Connors provider and user record is correct.
, When should you scan the source file and what does the scan do? - ANS The record will not
import. A required item missing error will be logged.
What happens if required information is missing when creating a new record? - ANS The record
will not import. A required item missing error will be logged.
In the spreadsheet, how do you insert multiple values for an item with a response type of
multiple, related, or related-multi? - ANS Use ALT+ENTER to add an extra line in the same cell
or fill in on the row below, ensuring that Field 1 for that row is not filled in (and thereby assigning
the value to a new record).
User provisioning strategy - ANS Define strategy and scope.
Identify and assign user groupings, also known as "buckets".
Create user templates.
Migrate security build.
Create user records.
Work with users to test the system.
Manage change.
Foundation System - ANS this is a base copy that EPIC creates whether it is a template,
blueprint, or role that can be modify to fits the need of users roles.
User buckets - ANS o group users with similar functions into "buckets" for provisioning and
maintenance.
Access and Training Assignment Tool - ANS is a multi-sheet Excel workbook with formulas to
map training and security build to job titles and users. :
Map Epic Job Categories to organization specific job roles - ANS The Role Mapping tab is
where you will assign the correct job categories to each department/job role combination. Once
you have decided which is the appropriate choice, paste it into the Epic Job Category field.
The Job Category Table includes descriptions of the Epic Job Category options and their related
templates, subtemplates, blueprints, and training tracks.
Item number - ANS A unique number used to identify the item.
Item Title - ANS A descriptive title given to each item.
Data Type - ANS Determines the format of data stored in the item. Example:
String, Numeric, Category, Date, Time, Instant
Add Type - ANS Determines how information will be handled for that item over time.
No-Add and Response Each Time
Why is it important to gather as much information from the end user right after you receive the
issue? - ANS It can help clarify how many users are affected, set a due date, and triage the
issue within the project team
Reporting Workbench (in Analytics Catalog) - ANS Series of reports on settings related to users,
templates, subtemplates, providers, security classes, and roles
Name three different tools that could be used when troubleshooting end user issues.
Some possible solutions: - ANS Workflow Engine Rule Results Report, Menu Summary, Build
Comparison
What is the purpose of Build Comparison? - ANS Build Comparison is used to compare two
records in a single environment, multiple contacts of a record in a single environment, or one
record/category list across environments.
True/False: An administrator cannot shadow login and send a Session Information report for an
end user. - ANS True; Some of the information on the Session Information report is specific to
the location that the end user is logged into.
You receive a ticket from a Midwife who no longer has the L&D tools on her Hyperspace toolbar.
Yesterday, she had the Pregnancy Wheel and L&D Greaseboard on her toolbar whether she
was working in the clinic or hospital. Now she only sees those tools when she is in the hospital.
It appears that no one else is having the same issue.
What are some solutions to this problem?
Some possible solutions: - ANS Check to make sure her default user role is correct.
Check her department role overrides and verify they are working as intended.
Check her Stork security class to verify that she has access to these tools.
Dr. Connors calls you and says that every time he signs an order, Dr. Brick's name appears as
the authorizing and ordering provider. It should be Dr. Connors name that appears instead. No
one else that you know of is having this issue.
What are some solutions to this issue?
Possible Solutions: - ANS Verify that Dr. Connors is an authorizing and order provider in his
provider record.
Make sure the link between Dr. Connors provider and user record is correct.
, When should you scan the source file and what does the scan do? - ANS The record will not
import. A required item missing error will be logged.
What happens if required information is missing when creating a new record? - ANS The record
will not import. A required item missing error will be logged.
In the spreadsheet, how do you insert multiple values for an item with a response type of
multiple, related, or related-multi? - ANS Use ALT+ENTER to add an extra line in the same cell
or fill in on the row below, ensuring that Field 1 for that row is not filled in (and thereby assigning
the value to a new record).
User provisioning strategy - ANS Define strategy and scope.
Identify and assign user groupings, also known as "buckets".
Create user templates.
Migrate security build.
Create user records.
Work with users to test the system.
Manage change.
Foundation System - ANS this is a base copy that EPIC creates whether it is a template,
blueprint, or role that can be modify to fits the need of users roles.
User buckets - ANS o group users with similar functions into "buckets" for provisioning and
maintenance.
Access and Training Assignment Tool - ANS is a multi-sheet Excel workbook with formulas to
map training and security build to job titles and users. :
Map Epic Job Categories to organization specific job roles - ANS The Role Mapping tab is
where you will assign the correct job categories to each department/job role combination. Once
you have decided which is the appropriate choice, paste it into the Epic Job Category field.
The Job Category Table includes descriptions of the Epic Job Category options and their related
templates, subtemplates, blueprints, and training tracks.
Item number - ANS A unique number used to identify the item.
Item Title - ANS A descriptive title given to each item.
Data Type - ANS Determines the format of data stored in the item. Example:
String, Numeric, Category, Date, Time, Instant
Add Type - ANS Determines how information will be handled for that item over time.
No-Add and Response Each Time
