CPHQ Exam Q 2 WITH COMPLETE
SOLUTIONS GRADED A+
The term "performance" as used in healthcare quality improvement activities refers to:
A. Interactive series of process steps
B. Statement of expectation
C. Effective execution of functions & processes
D. Demonstration during accreditation survey - ANSWERS:C
A key physician/licensed independent practitioner QM function is:
A. Determination of what constitutes a deviation from an accepted standard of care
B. Researching criteria options for peer review
C. Determination of data collection methodology
D. Tabulation of peer review data - ANSWERS:A
Of the following conclusions concerning a licensed independent practitioners care
drawn from org QM/QI activities would most likely be used during:
A. Case management
B. Re-privileging
C. Productivity management
D. Initial privileging - ANSWERS:B
The most effective way to ensure patient safety as a dimension of performance is to:
A. Sponsor a hotline
B. Focus on processes/minimize blame
C. Encourage patients & families to identify risks
D. Have leaders who commit to & foster a safe culture - ANSWERS:D
The responsibility to reduce risks of endemic & epidemic healthcare associated infection
is vested in:
A. An interdisciplinary team
B. A qualified infection control practitioner
C. The organization
D. A qualified infection control attending physician - ANSWERS:C
A trend has developed over the past year indicating that an internal medicine physician
has significant difficulty treating patients with out of control diabetes. After 10 months of
peer case review & meetings what additional actions may be appropriate?
A. A letter
B. Required consultation for all of the physicians diabetic patients
C. Medical education
D. Summary suspension of privileges - ANSWERS:B
, In any QM approach how can you best evaluate the effectiveness of action taken?
A. Formulate a new special study
B. Interview staff
C. Do nothing
D. Use the same performance measures to remonitor the process - ANSWERS:D
The Baldrige Healthcare Criteria for Performance Excellence establish standards for:
A. An award
B. Corporate compliance
C. A certification
D. An accreditation - ANSWERS:A
Based on most QI standards, those responsible to prioritize data collection to monitor
org wide performance are:
A. The Quality Counsel
B. The leaders
C. The most knowledgeable
D. The most experienced - ANSWERS:B
The phrase intensive analysis as used in QM/QI :
A. Applies only to peer review
B. Includes all defined sentinel events
C. Is an automatic indication of a problem
D. Means the trigger is never set at 0% - ANSWERS:B
Occurrence or event reporting is an example of:
A. Generic screening
B. Peer review
C. Root cause analysis
D. Special study - ANSWERS:A
A surgeon refuses to accept his postop site infection data & high rate for joint cases
over the last year. What additional step may be necessary?
A. Present data to all surgeons
B. Do nothing
C. Have peers review all cases
D. With the medical director show the surgeon the data compared to peers -
ANSWERS:D
A hospital has decided to add indicators to measure performance for 10 diagnoses not
previously assessed. How can QM help them prioritize?
A. Provide volume & complication data
B. Just say no
C. Provide cost per case data
D. Provide liability claims data - ANSWERS:A
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