Exam (elaborations)
CALP Knowledge Checks Combined Course 1-7 Exam Questions and Answers
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CALP Knowledge Checks Combined Course 1-7 Exam Questions and Answers
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CALP Knowledge Checks CombinedCourse 1-7 Exam Questions and
Answers
How iiwould iiyou iidefine iiteamwork?
• iiSupporting iiyour iiteammates.
• iiGoing iiout iiof iiyour iiway iito iihelp iiyour iiteammates.
• iiPutting iithe iiteam iigoals iiahead iiof iiyour iipersonal iigoals.
• iiBeing iireliable.
• iiCommunicating iiclearly.
• iiListening iito iiothers.
• iiTreating iiothers iirespectfully
Why iiis iithe iiLeasing iiProfessional iicritical iito iithe iisuccess iiof iia iicommunity?
• iiThey iishow iiand iilease iiapartments.
• iiThey iideal iiwith iiand iiserve iiresidents.
• iiThey iimarket iito iiprospective iiresidents.
• iiThey iihave iian iiaccurate iipulse iion iitheir iimarket.
• iiThey iiunderstand iithe iiimpact iitheir iicommunity iihas iion iithe iimarket iiand iithe
iiindustry.
• iiThey iiincrease iirevenue iiby iileasing iiand iirenewing iiapartments iito iiqualified
iiapplicants iiand iiresidents.
• iiThey iienhance iithe iivalue iiof iithe iicommunity iiby iimarketing iiand iiselling iithe
iiapartments iiat iithe iimost iiachievable iirent iirates iito iiqualified iiprospective
iiresidents.
,• iiThey iiadhere iito iithe iiindustry's iiregulations iiand iitherefore iiminimize iiliability
iifor iithe iiowner iiand/or iimanagement iifirm.
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List iiat iileast iifive iitypical iiresponsibilities iiof iia iiLeasing iiProfessional:
• iiComply iiwith iiall iiregulatory iilaws iiand iiguidelines
• iiPre-lease iiapartments iion iivacate iinotice
• iiInspect iiapartments iifor iitour iiand iimove-in iireadiness
• iiAccept iiand iiprocess iiapplications iifor iileasing
• iiConduct iifollow-up iitelephone iicalls
• iiCommunicate iiwith iiresidents
• iiShop iithe iicompetition
• iiRead iiads, iimarketing iimaterials iiand iiwebsites
• iiCollect iideposits iiand iipro-rated iirent iifees
• iiConduct iifollow-up iiwith iiprospective iiresidents
,• iiRecruit iireferrals
• iiPerform iioutreach iimarketing iiactivities
• iiConduct iiresident iisatisfaction iisurveys
• iiConduct iiwarm iicalls iifor iinew iimove-ins
• iiAttend iilocal iiapartment iiassociation iiactivities
• iiDemonstrate iithe iifeatures iiand iibenefits iiof iithe iiapartments ii• iiAccept iiand
iiprocess iirenewal iipaperwork
• iiAnswer iithe iitelephone
• iiProcess iiservice iirequests
• iiComplete iimarket iicomparable iireports
How iidoes iia iiLeasing iiProfessional iiproject iia iipositive iiimage?
• iiExpress iipride, iicompetency, iiand iiintegrity iiin iitheir iiinteractions iiwith iiothers
• iiDress iiprofessionally
• iiUse iiappropriate iilanguage
• iiAct iiethically
What iithree iiareas iiof iispecialized iiknowledge iiare iiessential iifor iithe iiLeasing
iiProfessional? iiDefine iieach.
• iiMarket iiKnowledge ii- iiis iithe iidemographic iiand iiproduct iiinformation iiabout
iiyour iiApartment iicommunity, iiits iiprimary iicompetitors iiand iipotential iifuture
iicompetition iiincluding iihousing iibeing iiplanned iiand/or iiunder iidevelopment iiin
iitheir iiarea.
• iiProduct iiKnowledge ii- iiis iithe iithorough iiunderstanding iiof iiall iiof iithe iiproducts
iiand iiservices iiavailable iiin iiyour iiown iicommunity, iiapartment iihome, iiamenities,
iithe iisurrounding iineighborhood, iiand iithat iiof iiyour iiarea's iicompetitors.
• iiResident iiProfile ii- iiis iispecific iiinformation iithat iidescribes iithe iiapartment
iicommunity's iitypical iiresidents iiand iitheir iineeds, iiwants, iiand iiqualifying
iicharacteristics.
The iirole iiof iia iiLeasing iiProfessional iihas iiwhat iitwo iivalue iicomponents?
• iiTo iiassist iipeople iiin iifinding iisuitable iihousing iithat iimeets iitheir iilifestyle iineeds
• iiTo iiadd iivalue iifor iiyour iiproperty's iiowner
, List iithe iicritical iicomponents iiof iisite iiteamwork:
• iiUnderstand iithe iiteam's iigoal(s)
• iiUnderstand iiyour iirole iiin iithe iiachieving iithe iigoals
• iiCommunicate iiclearly iiand iioften
• iiNetwork iioutside iiof iithe iiteam iito iibring iinew iiideas
What iiare iithe ii"Big iiRocks" iiin iiyour iilife?
• iiTrue iipriorities
• iiHighly iiimportant iiitems iithat iiare iinot iinecessarily iiurgent
What iiare iithe ii"Little iiRocks" iiin iiyour iilife?
• iiLesser iipriorities iithat iimake iia iilot iiof iinoise
• iiUnimportant iiitems iithat iiappear iiurgent
• iiOverwhelmingly iimore iiof iithem iithan iiBig iiRocks
List iithe iiseven-step iiprocess iito iicreate iia iiplan iifor iiyour iiwork.
• iiSet iiand iishare iiyour iigoals.
• iiBuild iispecific iiobjectives iiand iitimelines.
• iiIdentify iibarriers.
• iiDetermine iithe iicontacts iiand iiskills iiyou iihave iito iiacquire.
• iiPrepare iia iiplan iiwith iispecific iisteps iito iimeet iiyour iigoals iiand
objectives.
• iiMeasure iiprogress iion iia iiregular iibasis
• iiRevise iias iinecessary.
List iisome iiof iithe iipractical iitips iithat iihelp iiwith iitime iimanagement.
• iiUse iitools
• iiKnow iiyour iideadlines
• iiFocus
• iiWork iion iisimilar iiitems iiin iia iibatch iior iigroup
• iiMinimize iitime iiconsumers
List iiexamples iiof iitime iiconsumers.
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