Exam (elaborations)
Hrmt411 - midterm exam QUESTIONS AND ANSWERS (2024/2025) (VERIFIED ANSWERS)
- Course
- HRMT411
- Institution
- American Public University System
Hrmt411 - midterm exam QUESTIONS AND ANSWERS (2024/2025) (VERIFIED ANSWERS)
[Show more]
Content preview
Hrmt411 - midterm exam1.5 Steps of the OD Process: 1. Identify opportunities or problems.
2. Dig and diagnose.
3. Select solutions.
4. Implement change.
5. Evaluate and sustain change.
2.Definition of a change sponsor:
3.Identifying a change sponsor:
4.Four categories of stakeholders: Change
initiators Change partners
Change
recipients
Interested
onlookers
1/
6
, 5.Stakeholder Grid
6.Stakeholder assessment: A table that captures all stakeholders and
their inter- est in a change. Unaware, resistant, neutral, supportive,
leading
7.Outcome onion tool: On the outer circle of your onion, write in what
your main stakeholder group gets when the change lands. Now ask,
'And so what about that?' Keep on writing statements and asking, 'And
so what?' When you can't write another statement 'inside' the last,
you've got to the heart of the change.
Grant, Barb. Change Management that Sticks: A Practical, People-centred
Approach for High Buy-in, and Meaningful Results (Leading Change Book
1) (p. 82). Barb Grant. Kindle Edition.
8.Cause analysis- 5 why's technique: Keep asking "why" until you get to
the root issue.
9.Cause analysis- identifying root causes: •The process of identifying the
2/
6
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller LECTGRADER. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
52355 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now