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FGCU MAN 3025 Final Exam – Schaeffer Study Guide with Complete Solutions
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FGCU MAN 3025 Final Exam – Schaeffer Study Guide with Complete Solutions management - Answer-integrating the work of people through POLC: planning, organizing, leading, and controlling the organization's success efficient - Answer-to use resources wisely and cost-effectively effective - Answ...

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  • October 3, 2024
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  • 2024/2025
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EMILLYCHARLOTTE 2024/2025 ACADEMIC YEAR ©2024 ALL RIGHTS RESERVED,
FIRST PUBLISH SEPTEMBER 2024

FGCU MAN 3025 Final Exam – Schaeffer
Study Guide with Complete Solutions

management - Answer✔✔-integrating the work of people through POLC: planning,

organizing, leading, and controlling the organization's success


efficient - Answer✔✔-to use resources wisely and cost-effectively

effective - Answer✔✔-to achieve results, to make the right decisions and to

successfully carry them out

competitive advantage - Answer✔✔-a set of unique features of a company and its

products that are perceived by the target market as significant and superior to those of

the competition

sustainability - Answer✔✔-The ability to keep in existence or maintain. A sustainable

ecosystem is one that can be maintained

strategic planning - Answer✔✔-done by top managers

tactical planning - Answer✔✔-done by middle managers

operational planning - Answer✔✔-done by first-line managers

technical skills - Answer✔✔-the job-specific knowledge needed to perform well in a

specialized field

conceptual skills - Answer✔✔-the ability to think analytically, to visualize an

organization as a whole and understand how the parts work together



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, EMILLYCHARLOTTE 2024/2025 ACADEMIC YEAR ©2024 ALL RIGHTS RESERVED,
FIRST PUBLISH SEPTEMBER 2024
human skills (soft skills) - Answer✔✔-the ability to work well in cooperation with other

people to get things done

historical perspective - Answer✔✔-classical, behavioral, and quantitative

scientific management - Answer✔✔-emphasized the scientific study of work methods

to improve the productivity of individual workers

(Frederick W. Taylor)

administrative management - Answer✔✔-concerned with managing the total

organization

(Fayol & Weber)

bureaucracy - Answer✔✔-Weber believed it was a rational, efficient, ideal

organization based off principles of logic

Hawthorne effect - Answer✔✔-employees worked harder if they received added

attention, thought that managers cared about their welfare and that supervisors paid

special attention to them

(Elton Mayo)

Maslow's Hierarchy of Needs - Answer✔✔-(bottom to top:) physiological, safety,

social, esteem, self-actualization

theory X - Answer✔✔--represents a pessimistic, negative view of workers

-workers are irresponsible, resistant to change, lack ambition, hate work, and want to be

led

theory Y - Answer✔✔--represents an optimistic, positive view of workers



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, EMILLYCHARLOTTE 2024/2025 ACADEMIC YEAR ©2024 ALL RIGHTS RESERVED,
FIRST PUBLISH SEPTEMBER 2024
-workers are considered capable of accepting responsibility, self-direction, self control

and being creative

systems viewpoint - Answer✔✔--regards the organization as a system of interrelated

parts-collection of subsystems-part of the larger environment

contingency viepoint - Answer✔✔-emphasizes that a manager's approach should

vary according to the individual and the environmental situation

evidence-based management - Answer✔✔-translating principles based on best

evidence into organizational practice, bringing rationality to the decision-making process

triple bottom line - Answer✔✔-evaluates organizational performance on economic,

social, and environmental criteria

internal stakeholders - Answer✔✔-employees, owners, board of directors

ethics - Answer✔✔-the principles of right and wrong that guide an individual in

making decisions

4 ethical approaches - Answer✔✔-utilitarian, individual, moral-rights, justice

utilitarian approach - Answer✔✔-guided by what will result in the greatest good for

the greatest number of people

individual approach - Answer✔✔-guided by what will result in the individual's best

long-term interests, which ultimately are in everyone's self-interest

moral-rights approach - Answer✔✔-guided by respect for the fundamental rights of

human beings

justice approach - Answer✔✔-guided by standards of equity, fairness, and impartiality



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