CH. 10 MANAGING EMPLOYEE MOTIVATION & PERFORMANCE EXAM ESSENTIALS: YOUR 110 COMPLETE QUESTION GUIDE WELL SOLVED
14 views 0 purchase
Course
MANAGING EMPLOYEE MOTIVATION & PERFORMANCE
Institution
MANAGING EMPLOYEE MOTIVATION & PERFORMANCE
___ ___ developed the two-factor theory of motivation by interviewing 200 accountants and engineers - ️️Frederick Herzberg
___ ____ systems are among the oldest forms of performance based rewards - ️️incentive reward
________ can be used to weaken behavior, especially behavior that has pr...
___ ___ developed the two-factor theory of motivation by interviewing 200 accountants and engineers -
✔ ✔ Frederick Herzberg
___ ____ systems are among the oldest forms of performance based rewards - ✔ ✔ incentive
reward
________ can be used to weaken behavior, especially behavior that has previously been rewarded - ✔
✔ extinction
_________ at work is the number 1 productivity booster - ✔ ✔ happiness
"an employee may come to work on time to avoid a reprimand" is an example of - ✔ ✔ avoidance
3 most important individual needs: - ✔ ✔ achievement
affiliation
power
A ______-______ ______ workday is broken down into two categories: flexible time and core time - ✔
✔ flexible-work schedule
compressed work schedule - ✔ ✔ Working a full 40-hour week in fewer than the traditional five days
content perspectives - ✔ ✔ approach to motivation that tries to answer the question "what factors
motivate people"
David C. McClelland - ✔ ✔ psychologist who first identified the need for achievement, argues that
only about 10% of the US population has a high need for achievement
effort-to-performance expectancy - ✔ ✔ the individual's perception of the probability that effort will
lead to high performance
Employee stock ownership plans - ✔ ✔ employees are gradually given a major stake in ownership of
a corporation, usually based on performance & senority
, Employees whom managers attempt to "satisfy" through ___ factors alone will usually do just enough to
get by. - ✔ ✔ hygiene
empowerment - ✔ ✔ the process of enabling workers to set their own work goals, make decisions,
and solve problems within their sphere of responsibility and authority
a form of executive compensation that has received a lot of attention in recent years has been various
kinds of ___ ____ - ✔ ✔ stock options
a goal of "increasing productivity by 3% in the next six months" is an example of _______ _______ - ✔
✔ goal specificity
a manager can help satisfy belongingness needs by allowing ____ - ✔ ✔ social interaction and by
making employees feel like part of the team
a manager who vows to take whatever steps necessary to cut costs by 10% has made a _______ to
achieve the goal - ✔ ✔ commitment
a person who is feeling under-rewarded may reduce the inequity by: - ✔ ✔ decreasing inputs by
exerting less effort
increase outcomes by asking for a raise
distort the outcomes by rationalizing - trying to get the other person to change his/her outcomes/inputs
belongingness needs - ✔ ✔ Maslow's 3nd stage: relate to social processes. the include the need for
love and affection and to be accepted by one's peers.
belongingness needs are satisfied most by: - ✔ ✔ family and community relationships outside of
work and by friends
by providing ___ ____appropriate level, managers do not stimulate motivation but merely ensure that
employees are "not dissatisfied" - ✔ ✔ hygiene factors
by simply ignoring behavior and not reinforcing it the boss is exhibiting ______ _______ - ✔ ✔
extinction reinforcement
Equity - ✔ ✔ is an individual's belief that the treatment he or she is receiving if fair relative to the
treatment received by others
equity theory - ✔ ✔ contends that people are motivated to seek social equity in the rewards they
receive for performance
esteem needs - ✔ ✔ Maslow's 4th stage: actually comprise 2 different set of needs: the need for a
positive self-image & self -respect and the need for recognition and respect from others
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller jackline98. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $7.99. You're not tied to anything after your purchase.
