,1. Multiple Choice: Which theory posits that healthcare
organizations are best understood as complex systems that
interact with their environment?
a) Systems Theory
b) Chaos Theory
c) Contingency Theory
d) Bureaucratic Theory
Correct Answer: a) Systems Theory
Rationale: Systems Theory is relevant as it views
healthcare organizations as complex entities that interact
dynamically with their environment.
2. Fill-in-the-Blank: The ________ model is a framework for
examining the interrelationships among individuals, groups,
and their environment within a healthcare organization.
Correct Answer: Open Systems
Rationale: The Open Systems model is used to analyze
the interactions between different components within
healthcare organizations and their external environment.
3. True/False: The Resource Dependence Theory suggests
that organizations must gain control over resources to
achieve independence from other organizations.
Correct Answer: False
Rationale: Resource Dependence Theory actually posits
that organizations form interdependencies to gain access to
resources, not independence.
, c) Structure
d) Technology
Correct Answers: a) Individuals, b) Groups, c) Structure
Rationale: Organizational Behavior focuses on
individuals, groups, and structure within organizations, while
technology is considered a part of the broader term
'Organizational Theory'.
5. True/False: The Contingency Theory asserts that there is
no one best way to organize a healthcare organization, and
that an organization's structure should be designed based
on its environment and technology.
Correct Answer: True
Rationale: Contingency Theory emphasizes the fit
between organizational structure, environment, and
technology, suggesting that the optimal organizational
design is contingent upon these external and internal
factors.
6. Multiple Choice: Which concept is central to the Human
Relations Movement in healthcare organization theory?
a) Financial management
b) Human resource management
c) Strategic planning
d) Clinical outcomes
Correct Answer: b) Human resource management
Rationale: The Human Relations Movement places
emphasis on employee welfare, motivation, and
communication, aligning closely with human resource
management.
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