Chapter 20 Delegation Revision Exam Questions And 100% Correct Answers.
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What is an inappropriate reason for delegation?
A) To empower subordinates by "stretching" them in their work assignment
B) To free the manager to address more complex, higher-level unit needs
C) When the task is not a challenge for the manager
D) Because someone else is better qualified to...
Chapter 20 Delegation Revision Exam
Questions And 100% Correct Answers.
What is an inappropriate reason for delegation?
A) To empower subordinates by "stretching" them in their work assignment
B) To free the manager to address more complex, higher-level unit needs
C) When the task is not a challenge for the manager
D) Because someone else is better qualified to do the task that needs to be done - Answer Ans: C
Feedback: That the manager is not challenged by a task is not a valid reason for delegating that task to
another. The other options are all appropriate reasons to delegate tasks to qualified staff.
What is a common cause of a manager to underdelegation?
A) A high degree of trust in subordinates
B) A democratic leadership style
C) A need for perfectionism
D) Sufficient time to accomplish unit goals alone - Answer Ans: C
Feedback: A manager with a need for perfectionism and control may believe that another person will
not complete a task. Trust in subordinates and a democratic leadership style would support effective
delegation. Delegating should not be based on the issue of time exclusively.
What is the most important consideration for the manager when identifying the
appropriate person to whom to delegate a specific task?
A) Whose turn it is to delegate a task
B) The qualifications of the person regarding the task
C) The fiscal cost of delegating the task
D) Whether the person has experience with similar tasks - Answer Ans: B
Feedback: Managers should ask the individuals to whom they are delegating if they are capable of
completing the delegated task.
Which situation presents an example of inappropriate delegation?
, A) Temporary authority is given to support completion of a delegated task
B) The person to whom a task is delegated considers it a challenge
C) The employee is given exact instructions on completing the task
D) Regular updates on the task are exchanged with the manager and the employee - Answer Ans: C
Feedback: If an employee has the skills necessary to complete a task, that employee should be able to
carry out the task with autonomy and be provided with the authority and resources necessary.
Depending on the complexity of the project, the manager should meet with the employee for updates.
One of the goals of delegation is to challenge employees into learning new skills.
What is the first step the manager takes when a subordinate is having difficulty carrying
out a delegated task? A) Take over the task so the employee will not become demoralized
B) Be available to the employee as a role model and resource for the task
C) Assign another more experienced employee to help with the task
D) Re-assign the employee a different, less complex task - Answer Ans: B
Feedback: A manager should be available to the employee to help identify solutions to problems
encountered with a delegated task and should encourage the employee to persevere. Taking back a task
that was originally delegated is an absolute last resort. Reassigning and co-assigning the task are options
that are not initially considered.
What statement concerning the delegating of tasks by the nurse to unlicensed assistive
personnel (NAP) is true?
A) One can safely assume that the NAP has at least a high school diploma as a
minimum hiring criterion
B) All unlicensed assistive personnel have achieved at least minimum standardized
training pursuant to the Omnibus Budget Reconciliation Act of 1987
C) No federal or community standards have been established for training the broad
classification of NAP D) The nurse is protected from liability when allowing the NAP to perform only
those tasks the employee includes in the job description - Answer Ans: C
Feedback: No federal or community standards have been established for the training of the NAP. The
Omnibus Budget Reconciliation Act relates to certified nursing assistants only. The hiring policies of
institutions vary regarding the employment qualifications of the NAP and many institutions do not have
distinct job descriptions for NAP that define their scope of practice.
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