NCOM 1000 FINAL EXAM Question and answers correctly solved 2024/2025
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Course
NCOM 1000
Institution
NCOM 1000
NCOM 1000 FINAL EXAM Question and answers correctly solved 2024/2025 NCOM 1000 FINAL EXAM
Why do we communicate? (3) - correct answer - to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs? - correct...
NCOM 1000 FINAL EXAM
Why do we communicate? (3) - correct answer ✔- to gain a new perspective
- to achieve our desired outcomes
- to improve our skills
What effect does communication have on our physical needs? - correct
answer ✔- communication is so important that it's presence or absence
affects our health
- it is important to be able to talk things out
- personal communication is essential to our needs
What effect does communication have on our identity - correct answer
✔Communication helps us learn who we are, identity comes from the way we
interact with people
No compunction = no sense of identity
What effect does communication have on our social needs - correct answer
✔Communication is the principle way relationships are created
What effect does communication have on our practical needs - correct
answer ✔Communication is an essential part of effectiveness in many
situations ( being able to tell people what you need, want - listening to what
others need or want)
What are the five principles of communication? - correct answer ✔1)
transactional
2) intentional/unintentional
Describe the first principle of communication: transactional - correct answer
✔Depends on the involvement of the partner, a dynamic process with a
degree of mutual influence - give and take
Describe the second principle of communication: intentional/unintentional -
correct answer ✔Some communication is deliberate, and sometimes we
overhear others talking around us
Describe the third principle of communication: content & relational - correct
answer ✔Paying attention to the topic is influenced by how I feel about it and
he person I'm talking with
Describe the fourth principle of communication: irreversible - correct answer
✔Cannot take back what has been said but further explanation can help clear
up confusion
Describe the fifth principle of communication: unrepeatable - correct answer
✔Both sender & receiver change with communication making it impossible to
reappear the same message twice
Common communication misconceptions (4) - correct answer ✔- not all
communication seeks understanding
- more communication is not always better
- communication will solve all problems
- effective communication is not a natural ability
,Quantitative - correct answer ✔Any interaction between two people or more
Qualitative - correct answer ✔When people treat each other as unique
individuals, regardless of context or the amount of people involved
Pros of computer mediated communication (3) - correct answer ✔- allows
people who tend to be more shy interact more
- you can chose whether or not to respond
- allows you to communicate easier demographically
Cons of computer mediated communication (2) - correct answer ✔- greater
chance of misunderstanding, lacks emotion
- once it's on the internet you can't take it off
Characteristics of competent communication: (7) - correct answer ✔- large
repertoire of skills
- adaptability
- ability to perform skillfully
- involvement
- empathy and perspective
taking
- cognitive complexity
- self-monitoring
What is self-concept? - correct answer ✔A relatively stable set of
perceptions I hold of myself
, What is self-esteem? - correct answer ✔How I feel about myself and my
abilities to achieve my goals
What is self-control? - correct answer ✔Aka self regulation - how well I can
change my thoughts, emotions, moods, impulses or performances in order to
achieve my goal or meet a social/cultural expectation
When does the development of self-concept begin? - correct answer ✔6-7
months of age
Development of self-concept: reflected appraisals - correct answer ✔The
theory that a persons self-concept matches the way the person believes
others regard him/her
Requirements of reflected appraisal (4) - correct answer ✔1) Competence
2) Highly personal
3) Reasonable
4) Consistent and numerous
Development of self-concept: social comparisons - correct answer ✔An
evaluation of oneself by way of comparison to others
Development of self-concept: language & identity (2) - correct answer
✔Language has implications for shaping the way we think & feel about
ourselves - those who don't speak the dominant language may feel like an
"out-group"
- labels that members of a co-culture use to define themselves can both
reflect & help define their sense of identity
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