NCOM 1000 MIDTERM Question and answers 100% correct 2024/2025
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NCOM 1000
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NCOM 1000
NCOM 1000 MIDTERM Question and answers 100% correct 2024/2025 NCOM 1000 MIDTERM
4 styles of communication - correct answer aggressive, passive, passive-aggressive, assertive
aggressive communication style - correct answer more concerned with own needs than those of others, can be abusiv...
NCOM 1000 MIDTERM
4 styles of communication - correct answer ✔aggressive, passive, passive-
aggressive, assertive
aggressive communication style - correct answer ✔more concerned with
own needs than those of others, can be abusive towards others
passive aggressive communication style - correct answer ✔indirectly
aggressive but can still be abusive, believe their needs are as or more
valuable
passive communication style - correct answer ✔believe their opinions,
values, or needs are not as important as others
assertive communication style - correct answer ✔individuals recognize their
needs as well as other's needs are important. most respectful and
professional style.
verbal communication - correct answer ✔refers to the actual words used
when conveying a message
nonverbal communication - correct answer ✔involves tone, facial expression,
stance, gestures, intonation, and pace
what is miscommunication - correct answer ✔when the receiver's
understanding of the message differs from what the sender was intending.
, linear model of communication - correct answer ✔Created by Claude
Shannon
A theory that views communication as a one-way process in which a source
conveys an encoded message through a channel to a receiver, who then
decodes that message
transactional model of communication - correct answer ✔view of
communication as a reciprocal process of feedback and messages between
individuals in an effort to create common meaning.
transformational model of communication - correct answer ✔focuses on
desired outcomes of the process and links patient safety, depicts how
complicated communication is and helps to explain why miscommunication
occur
communication - correct answer ✔a process by which information is
exchanged between individuals through a common system of symbols, signs,
or behaviour
5 levels of communication - correct answer ✔intrapersonal
transpersonal
interpersonal
small group
public
intrapersonal communication - correct answer ✔occurs within each individual
and comprises our thought and internal voice. referred to as self talk
transpersonal communication - correct answer ✔communication that
pertains to spiritual inquiry
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