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SPMA 1p91 midterm Exam Questions and Answers
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SPMA 1p91 midterm Exam Questions and Answers
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SPMA 1p91 midtermWhat are the 5 main components of professional attitude? - Answer -Ethical decision making, critical
thinking skills, professional image, work transition, business etiquette
What is ethical decision making? - Answer -the understanding expectations and recognize norms that
regulate group members.
what are the 2 norms of decision making? explain and provide example? - Answer -explicit norms are
formally communicated rules an example for this is founding employee manual.
implicit norms-unstated rules everyone understands example of this is sens sales staff don't take breaks
to watch practice
What is critical thinking? - Answer -seeking the truth, which involves challenging yourself to think,
reflect, learn, it will help you flourish your professional life
What is professional image? - Answer -55% of first impression is based on appearance this includes
grooming (clean teeth), attire (what you wear and how you wear it), posture (straight and stand tall),
social media clean (no rude or disrespectful posts)
What is work transition? - Answer -learning your job and understanding organizational culture (asking
boss if not sure and learning from a mentor). your demonstration of your work ethic, developing writing
skills (proper punctuation and grammar in emails), refine teamwork skills (commitment,
communication), continuing your professional development (read sports journals weekly)
, What is business etiquette? - Answer -learning the right way to answer prove, leave voicemail,
participate in meetings, share a meal, introduce someone to others.
What are the 4 steps involved in Career Planning? - Answer -self awareness, occupational exploration,
career decision making, career implementation
What is self awareness? - Answer -values, interests, skills, personality traits
What is occupational exploration? - Answer -are you sure you know all spma jobs available?
What is career decision making? - Answer -self explanatory
What is career implementation? - Answer -land job (adding to your work portfolio, marketing,
sponsorship plans)
What is sport management? - Answer -study and practice of all people, activities, business, organizations
involved in producing, facilizing, promoting, organizing any sport-related business or product
What is organization? - Answer -social entities that are goal-oriented are designed as deliberately
structured and coordinated activity systems and at linked to external environment.
What is organizational environment? Name the 2 types of environments explain and give examples? -
Answer -organizations operate within 2 kinds of work environment. General which is external to
organizations such as economics, political, demographics. Specific which is having to do organization
stakeholders, such as customers, suppliers, distributors, competitors.
Organizational is - Answer -effectiveness (extent to which organizations goals are achieved), efficiency
(achieving goals with minimum resources).
What is organizational structure? - Answer -formal system of task and authority relationship as found in
organization chart. Every organization also has informed chains of relationships as well.
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