NHA CCMA Exam New Latest Version Updated
2024/2025 with All Questions from Actual Past Exam
and 100% Correct Answers
The laboratory report on a patient indicates a hemoglobin level of 7
g/dl. Which of the following is the first action for the medical assistant
to take - ANSWER >> Notify the provider (because the results indicate a
critically low level of hemoglobin, the assistant should notify the
provider).
A medical assistant is preparing a patient to have cryosurgery following
an abnormal Papanicolaou; which of the following statement should
the assistant make to explain the procedure? - ANSWER >> Cryosurgery
involves an extremely cold probe to freeze and kill abnormal cells. (this
is an accurate description of cryosurgery, which involves a low-
temperature probe to freeze tissue to destroy abnormal cells.
Which of the following dressings should a medical assistant use on a
partial-thickness burn? - ANSWER >> Nonadherent dressing (The
assistant should use a nonadherent dressing on a partial-thickness
burn. This type of dressing allows the wound to be exposed to air and
heal.
Which of the following positions is appropriate for a pelvic
examination? - ANSWER >> Lithotomy (The lithotomy position is
appropriate for pelvic examinations)
,A medical assistant receives a call from a patient requesting a refill for
fentanyl patches for chronic pain which of the following actions should
the assistant take? - ANSWER >> Refer the patient's request to the
provider (The assistant should recognize fentanyl as a Schedule II drug
that requires a written prescription from the provider. The first step
when reviewing a refill request is to contact the provider)
A medical assistant is preparing to create a report about patients who
have a family history of breast cancer. Which of the following types of
software will allow the assistant to sort retrieve, and combine
information for this report? - ANSWER >> Datebase management (The
assistant should use a database management system to sort and
retrieve information quickly. A database allows the assistant to track
specific information and create customized applications to sort the
information and create reports.
A medical assistant receives a telephone call from a patient who is
hesitant about discussing a new medical concern unless the
conversation is with a provider. The assistant should use which of the
following techniques to address the patient's reluctance? - ANSWER >>
Use a reflective statement to recognize the patient's concerns
(reflection is an active listening technique that demonstrates to the
patient that the assistant is listening to what is being said and is taking
the patient's feelings into consideration. The assistant should use this
communication technique to express recognition of the patient's
concerns
,Which of the following items in a medical office are considered
administrative office supplies? - ANSWER >> Letterhead, envelopes,
and business cards (letterhead, envelopes, business cards, stationery,
copy paper, pens,and pencils are considered administrative office
supplies necessary for the administration of the practice.
Which of the following laboratory results should the medical assistant
recognize is abnormal? - ANSWER >> Potassium 3 mEq/L (This
potassium level is below the expected reference range of 3.5 to 5
mEq/L),
A medical assistant is caring for a child who has varicella zoster virus.
The assistant should recognize that varicella is transferred through
which of the following modes of transmission? - ANSWER >> Airbone
(Varicella zoster virus, also known as chickenpox, is spread by airborne
and contract transmission. Contaminated particles can be inhaled
through tiny droplets that are exhaled by the infected person.
A medical assistant is reviewing laboratory results that confirm a
patient has varicella zoster virus.the assistant should identify that this
micro-organism causes which of the following types of infections? -
ANSWER >> Chickenpox (Varicella zoster virus can cause chickenpox or
shingles)
A medical assistant is caring for an infant who suddenly becomes
unresponsive for unknown reasons. Which of the following actions
should the assistant take? - ANSWER >> Initiate cardiopulmonary
resuscitation (If an infant becomes unresponsive, the assistant should
, immediately initiate cardiopulmonary resuscitation for 2 min prior to
activating emergency response measures.
A patient who has vulvovaginal candidiasis asks a medical assistant for
more information about her infection. The assistant should begin by
explaining that candidiasis is which of the following types of infections?
- ANSWER >> Fungal (the assistant should recognize that candidiasis is a
type of fungal infection)
A medical assistant is reviewing laboratory requisitions for which of the
following patient conditions should the assistant perform a capillary
collection rather than a venipuncture? - ANSWER >> Previous
thromboses (the assistant should consider a capillary puncture when
the amount of blood needed is minimal and a patient has a history of
thromboses)
A medical assistant is talking with an older adult patient who has
experienced several injuries at home over the past 6 months. The
patient lives alone and has no family nearby. Which of the following
responses should the assistant make to help ease the patient's
transition to assisted living or long-term care? - ANSWER >> It seems
like it is no longer safe for you to be at home alone, let's talk about
other options (the assistant is demonstrating effective communication
techniques by being clear, direct, and respectful, as well as taking the
patient's concern into consideration)
A medical assistant is preparing a patient for an enema. In which of the
following positions should the assistance place the patient for this
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