NRF Certification Test A top score is secured with these questions and answers.
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Course
National Retail Foundation Certification
Institution
National Retail Foundation Certification
brick-and-mortar >> Answer the presence of a physical storefront and face-to-face
customer experiences
closeout stores >> Answer off-price stores that offer an assortment of brand-name
merchandise at a significant discount off the manufacturer's price
commercial cue >> Answer ...
NRF Certification Test A top score is secured with
these questions and answers.
brick-and-mortar >> Answer the presence of a physical storefront and face-to-face
customer experiences
closeout stores >> Answer off-price stores that offer an assortment of brand-name
merchandise at a significant discount off the manufacturer's price
commercial cue >> Answer advertising message that impacts purchase decisions
comparison shopper >> Answer the customer who spends time searching for the best price
or deal on the item she is looking to purchase
convenience stores >> Answer these stores aim at providing their customers a convenient
shopping experience. the general merchandise stores are easily accessible, small in size, with
quick shopping and easy checkout
corporate chain >> Answer a company that operates multiple stores under common
ownership, and usually has centralized decision-making
demographics >> Answer quantifiable information about a customer such as household
size, income, education, occupation, and place of residence
department stores >> Answer these stores offer good service and a broad variety and
assortment of products of mid-to-high quality
direct selling >> Answer salespeople contact customers directly in a convenient location,
often at a customer's home; demonstrate product benefits; take orders; and deliver the products
or perform the services
discount selling >> Answer these retailers offer a broad variety of merchandise, limited
service, and low prices
distribution channel >> Answer the chain of businesses through which a good or service
passes until it reaches the end customer
diverse shopper >> Answer this buyer is hard to predict or to understand. he shops in
many different places and is not obviously influenced by any one retail element
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, e-commerce >> Answer buying and selling through the internet via an electronic device
follower >> Answer this customer usually waits to see what the latest trend will be, and is
reluctant to try new products until friends have done so and reported on them
franchises >> Answer the license granted to another party to market a company's goods or
services in a particular territory
gross domestic product (gdp) >> Answer the monetary value of all the finished goods and
services produced within a country annually
impulse buyer >> Answer the person who makes quick purchase decisions
independent establishment >> Answer typically single store or a small, regional chain
innovative customer >> Answer the buyer who wants to be the first to purchase and own
the latest merchandise
manufacturer >> Answer produces the products
multi-channel >> Answer retail operations with customer transactions possible through
multiple connected channels
off-price retailers >> Answer offer brand name merchandise at a discount. the
merchandise typically consists of excess inventory, closeouts and irregulars
omnichannel >> Answer similar to multi-channel retailing, with the focus on creating a
seamless consumer experiences through any and all shopping channels
outlet stores >> Answer off prices stores that are owned by the manufacturer or retailer
physical cue >> Answer a physical need such as hunger or thirst that drives behavior
recreational shopper >> Answer this customer shops for fun, and therefore shopping does
not necessarily mean always making a purchase
retailer >> Answer receives, stores, displays, and presents the products to customers
retailing >> Answer no matter what format it takes, retailing is the method by which
customers acquire products and services
social cue >> Answer decision making based on the suggestion or preference of a friend,
colleague, or family member
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