LPO (COM 321) Final Exam Multiple
Choice questions with correct answers
There |is |a |glass |on |a |table, |filled |with |water |for |half |of |it. |If |I |state |that |this |glass |is
|both |half |full |and |half |empty, |which |lens |am |I |using?
A- |The |reverse |lens
B- |The |long |lens
C- |The |lens |of |realistic |optimism
D- |The |observation |lens |- |correct |answers✔✔C- |The |lens |of |realistic |optimism
If |I |see |the |world |through |the |lens |of |the |person |who |triggered |me, |which |lens |am |I
|using?
A- |The |long |lens
B- |The |reverse |lens
C- |Lens |Armstrong
D- |The |lens |of |realistic |optimism |- |correct |answers✔✔B- |The |reverse |lens
I |had |a |teacher |who |always |gave |me |bad |grades |for |my |assignments |and |it |really
|bothered |me. |Today, |the |story |I |tell |myself |is |that |all |these |bad |grades |were |useful
|to |progress, |I |learned |a |lot |from |that |teacher, |and |it |all |serves |me |well |today. |which
|lens |am |I |using?
A- |The |reverse |lens
B- |The |lens |of |realistic |optimism
C- |The |long |lens
D- |The |positive |lens |- |correct |answers✔✔C- |The |long |lens
,Which |lens |can |be |described |by: |"accept |what |you |can't |control, |and |work |to |change
|what |you |can"?
a. |The |Long |Lens
b. |The |Reverse |Lens
c. |The |Lens |of |Realistic |Optimism |- |correct |answers✔✔c. |The |Lens |of |Realistic
|Optimism
Jimmy |is |two |weeks |into |his |first |co-op |and |is |really |disappointed |with |the |job |thus
|far. |He |feels |the |tasks |assigned |to |him |are |different |than |what |was |outlined |in |the
|job |description. |When |he |brought |this |up |with |his |boss, |she |told |him |it |was |him
|who |had |misunderstood, |and |she |refused |to |discuss |shifting |his |role. |Jimmy |knows
|that |he |will |fail |his |co-op |requirement |if |he |leaves |this |job. |He |decides |to |stick |with
|it, |reassuring |himself |that |it's |over |in |three |months |and |that |at |least |he |will |gain
|patience |and |perseverance |skills |from |the |experience. |Which |lens |is |Jimmy |likely
|applying?
a. |The |Long |Lens
b. |The |Reverse |Lens
c. |The |Lens |of |Realistic |Optimism |- |correct |answers✔✔a. |The |Long |Lens
According |to |Adam |Grant, |a |key |attribute |of |a |"workplace |a**hole" |is:
a. |Demanding
b. |Strict
c. |Demeaning
d. |Impatient |- |correct |answers✔✔c. |Demeaning
Which |of |the |following |is |NOT |an |implication |of |having |an |a**hole |employee |within |a
|firm.
A) |Profits |tend |to |decrease.
B) |Performance |tends |to |increase.
,C) |Their |behaviour |tends |to |spread |throughout |the |workplace.
D) |Communication |tends |to |decrease. |- |correct |answers✔✔B) |Performance |tends |to
|increase.
Which |of |the |following |are |strategies |to |avoid |hiring |a**hole |employees?
A) |In |the |interview |ask |them |to |name |their |two |most |negative |qualities
B) |Narrow |the |job |description
C) |Force |their |references |to |choose |between |two |negative |qualities
D) |All |of |the |above |- |correct |answers✔✔C) |Force |their |references |to |choose |between
|two |negative |qualities
In |Adam |Grant's |podcast, |'The |office |without |a**holes,' |what |situation(s) |did |he |use
|to |describe |how |a**holes |negatively |impact |work |environments.
A) |A |fast |food |restaurant
B) |A |blood |donation |clinic
C) |An |experiment |done |with |medical |teams |in |Israel
D) |A |& |C |only
E) |All |of |the |above |- |correct |answers✔✔D) |A |& |C |only
Claire |has |been |working |at |Bookstore |XYZ |for |five |years. |She |is |known |for |her
|superior |customer |service, |her |valuable |feedback |to |management, |and |her
|willingness |to |volunteer |during |the |Bookstore's |annual |fundraising |campaign.
|However, |her |manager |has |noticed |that |Claire |has |recently |been |underperforming
|in |her |client |interactions, |and |did |not |sign |up |as |a |volunteer |for |the |charity |event
|next |week. |What |most |likely |explains |Claire's |current |behaviour |and |actions?
(a) |Claire |is |pre-occupied |with |other |activities |and |responsibilities |in |her |life, |such
|as |walking |her |dog, |spending |time |with |her |parents |and |shopping |for |Christmas
|presents |for |her |family |and |friends.
(b) |Claire |has |won |three |$50 |gift |certificates, |as |recognition |for |being |'Employee |of
|the |Month', |for |the |past |three |months.
, (c) |Claire |does |not |get |along |with |one |of |her |co-workers, |Sally. |Sally |has |been
|working |at |Bookstore |XYZ |for |three |years. |- |correct |answers✔✔(b) |Claire |has |won
|three |$50 |gift |certificates, |as |recognition |for |being |'Employee |of |the |Month', |for |the
|past |three |months.
Maria |would |like |her |son |Peter |to |practice |piano |each |day |for |thirty |minutes.
|However, |Peter |strongly |dislikes |playing |the |piano, |and |would |rather |be |spending
|his |practice |time |learning |new |songs |on |the |guitar |instead. |Why |would |extrinsic
|motivation |be |a |suitable |approach |for |Maria |to |take?
(a) |Playing |the |piano |requires |high |cognitive |abilities. |Extrinsic |motivation |works
|best |for |these |complex, |time-consuming |tasks. |
(b) |If |Maria |tried |employing |extrinsic |motivation |in |this |situation |right |now, |and
|failed, |she |could |always |try |to |employ |intrinsic |motivation |instead. |
(c) |Currently, |Peter |has |no |interest |in |playing |the |piano. |By |offering |an |external
|reward, |Maria |will |motivate |Peter |to |practice |the |piano |daily. |As |a |result, |Peter |will
|develop |new |piano |skills |and |knowledge. |In |the |future, |Peter |may |become |interested
|in |playing |the |piano. |- |correct |answers✔✔(c) |Currently, |Peter |has |no |interest |in
|playing |the |piano. |By |offering |an |external |reward, |Maria |will |motivate |Peter |to
|practice |the |piano |daily. |As |a |result, |Peter |will |develop |new |piano |skills |and
|knowledge. |In |the |future, |Peter |may |become |interested |in |playing |the |piano.
Who |is |most |likely |to |do |better |work |within |Company |X?
(a) |John, |who |has |just |received |a |$5,000 |bonus |for |outstanding |sales |performance.
(b) |Paul, |who |has |won |'Employee |of |the |Month' |for |three |months |in |a |row.
(c) |Sam, |who |goes |into |his |manager's |office |after |work |two |times |a |week |to |gain
|feedback |on |his |current |work. |- |correct |answers✔✔(c) |Sam, |who |goes |into |his
|manager's |office |after |work |two |times |a |week |to |gain |feedback |on |his |current |work.
Frank |works |at |a |temping |agency |that |sends |its |workers |for |short-term |jobs |to
|manufacturers, |retailers |etc. |This |morning |Frank |is |sent |to |an |Amazon |packaging
|facility |to |prepare |orders |for |8 |hours. |What |is |most |likely |to |motivate |him |to |do |his
|best |at |Amazon's |facility?
A. |The |prestige |of |working |for |the |large |multinational |company |Amazon