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Test Bank for Organization Development & Change, 1st Edition by Thomas G. Cummings

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Test Bank for Organization Development & Change, 1st Edition EMEA by Thomas G. Cummings, Christopher G. Worley, Paul Donovan. Full Chapters are included with answers. Chapter 1: General introduction to organization development PART 1 Overview of organization development Chapter 2: The nature ...

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  • October 7, 2024
  • 103
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
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CHAPTER 01


1. Organization development distinguishes itself from organization change and change management by which of the
following characteristics?
a. addressing the effective sequence of leadership issues that produce organization improvements
b. focusing narrowly on cost, quality, and schedule
c. focusing on the transfer of knowledge and skills to help the system manage future change
d. taking a broadly focused approach that can apply to any kind of change
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Comprehension
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 11:39 AM


2. The first "T-groups" were formed
a. to facilitate decision making
b. to work on group projects
c. to make the group more cohesive
d. to provide feedback about group interactions
ANSWER: d
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 12:06 PM


3. According to the Managerial Grid, an individual's style can best be described as which of the following:
a. the way he or she dresses
b. his or her concern for production and people
c. how he or she interacts with management
d. the way he or she deals with problems
ANSWER: b
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Multiple Choice

. Page 1

,CHAPTER 01
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 12:09 PM

4. As the QWL movement evolved, it fostered a new phase of activities known as
a. large group interventions
b. reward system changes
c. employee involvement
d. team building
ANSWER: c
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 12:13 PM


5. All OD involves change management, but change management may not involve OD.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Analysis
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 1:29 PM

6. Conclusions about the first T-group experiment were (1) feedback from the group was a rich learning experience and
(2) the process could be transferred to "back home situations."
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy

. Page 2

,CHAPTER 01
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 1:35 PM

7. Productivity and QWL ideas were originated by Kurt Lewin.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 1:37 PM

8. One of the original strategic change interventions was Open Systems Planning developed by Richard Beckhard.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 1:39 PM

9. Three major trends are shaping change in organizations: globalization, information technology, and managerial
innovation.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
. Page 3

, CHAPTER 01
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Comprehension
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 1:42 PM

10. OD was developed for use primarily in business and industrial organizations.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 1:44 PM

11. The normative background in OD represents a human relations approach represented as the "one-best-way" to manage
organizations.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.03 - 01.03
TOPICS: A-head: A Short History of Organization Development
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
DATE MODIFIED: 8/10/2013 1:47 PM

12. Define organization development and why it is relevant to an organization in today's marketplace.
ANSWER: Answer not provided.
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: Essay
HAS VARIABLES: False
LEARNING OBJECTIVES: ODAC.CUMM.15.01.01 - 01.01
TOPICS: A-head: Organization Development Defined
KEYWORDS: Bloom's Knowledge
DATE CREATED: 7/22/2013 2:06 PM
. Page 4

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