1. Which one of the following steps should C. Identifying hazards and risks
be taken first in a risk management
program?
A. Purchasing of adequate insurance
B. Conducting of employee safety drills
C. Identifying hazards and risks
D. Conducting staff in-services on incident
reporting and accident prevention.
2. Which of the following professionals is D. pharmacist
authorized to dispense medications?
A. registered nurse
B. licensed nurse, physician and, in some
states, medication aide.
C. licensed nurse and physician
D. pharmacist
3. Aphasia occurs frequently as a result of: A. a stroke
A. a stroke
B. diabetes
C. death of a spouse
D. pressure ulcers
4. A check should generally be issued only A. purchase order
when which one of the following is
available and properly signed?
A. purchase order
B. lien
C. warranty
D. general ledger
5. Which class of fire extinguishers is B. B
appropriate for use on a grease fire?
A. A
B. B
C. C
D. D
6. The age-related clouding of the lens of B. a cataract
the eye is called:
A. macular degeneration
B. a cataract
C. glaucoma
D. conjunctivitis
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7. In collective bargaining, when labor and B. Arbitration
management select a third party to decide
an issue, and agree to accept that third
party's decision as final andbinding on both
sides, the process is called:
A. mediation
B. Arbitration
C. conciliation
D. subrogation
8. Cultural diversity in an organization's D. Offering customers of different ethnic and racial backgrounds the same food and
delivery of services would entail all EXCEPT beverages in order to foster a sense of community and equality.
which one of the following?
A. Educating staff in the distinctive beliefs
and values held by the various ethnic and
racial groups being served.
B. Using interpreters and in other ways
trying to eliminate language barriers
between staff and clients.
C. Getting staff to identify how their own
biases regarding people of other religious
backgrounds may affect their care-giving.
D. Offering customers of different ethnic
and racial backgrounds the same food and
beverages in order to foster a sense of
community and equality.
9. Which of the following is part of the C. Disciplining staff who break rules.
manager's controlling function?
A. Developing rules
B. Writing job descriptions
C. Disciplining staff who break rules.
D. Doing a SWOT analysis.
10 What was the quarterly turnover rate at A. 8 percent
an organization that had 18 separations in
the quarter, and that averaged 225
employees in the first month, 220
employees in the second month, and 215
employees in the third month of the
quarter?
A. 8 percent
B. 18 percent
C. 92 percent
D. 32 percent
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11. Which of the following is a chronic C. Parkinson's disease
disease?
A. pneumonia
B. botulism
C. Parkinson's disease
D. shingles
12. Spread of cancer cells from one part of B. metastasis
the body to another is referred to as...
A. dysphagia
C. myasthenia
B. metastasis
D. necrosis
13. An organization has $600,000 in assets D. Owners equity is $100,000.
and $500,000 in liabilities. Which of the
following statements is best supported by
this information?
A. This organization is in financial trouble.
B. This organization has $100,000 in cash on
hand.
C. This organization has enough revenue to
cover expenses.
D. Owners equity is $100,000.
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