Exam (elaborations)
FIVE GUYS MANAGER TEST (FULL)
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FIVE GUYS MANAGER TEST (FULL)
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FIVE GUYS MANAGER TEST (FULL)When and where was the first Five Guys? - Answers-1986, Arlington, Virginia
What happened from 1986-2001? - Answers-Five Guys opened five locations and
perfected their business
What happened in 2002? - Answers-Five Guys franchised in Virginia and Maryland
What happened in 2003? - Answers-Five Guys sold out of franchise territory within 18
months and opened the rest of the country for franchise rights
Where does customer perception start? - Answers-The parking lot; keep it free of debris
and trash
What should we place at the entrances during inclement weather? - Answers-Wet floor
signs and mats
How many neon "Open" signs should a Five Guys have? - Answers-2
What signage should be visible outside the restaurant? - Answers-Hours of Operation
Store's Phone Number
Online Ordering
What is the appropriate music level at a Five Guys? - Answers-Enough to hear the
person next to you, but not the tables across the room
Can we ever have a burned-out lightbulb in the store? - Answers-No
How full can trash cans get? Can they be changed in front of customers? - Answers-
Never more than half full. No they can't
How should potatoes be stacked? - Answers-Lincoln log style
How high can potatoes be stacked free-standing? Against a wall? - Answers-4, 5
How high can peanut oil boxes be stacked? - Answers-Never more than 2 high
Should there ever be empty dunnage racks in the dining area? Where should they be
taken? - Answers-No, they should be taken out of the way in the back
How many open and available boxes of peanuts should there be? - Answers-2
How full should peanut boxes be? - Answers-3/4 full
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