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CALP EXAM WITH ACTUAL QUESTIONS AND CORRECT VERIFIED ANSWERS|ALREADY GRADED A+ tilde - <<ANSWER>>waving line placed over a vower before "r" in a combination to indicate unaccented syllable$17.99
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CALP EXAM WITH ACTUAL QUESTIONS AND CORRECT VERIFIED ANSWERS|ALREADY GRADED A+ tilde - <<ANSWER>>waving line placed over a vower before "r" in a combination to indicate unaccented syllable
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Course
CALP
Institution
CALP
CALP EXAM WITH ACTUAL QUESTIONS AND CORRECT VERIFIED
ANSWERS|ALREADY GRADED A+
tilde - <<ANSWER>>waving line placed over a vower before "r" in a combination to
indicate unaccented syllable
CALP EXAM WITH ACTUAL QUESTIONS AND CORRECT VERIFIED
ANSWERS|ALREADY GRADED A+
tilde - <<ANSWER>>waving line placed over a vower before "r" in a combination to
indicate unaccented syllable ~
syntax - <<ANSWER>>arrangement and sequence of words in sentences, clauses, and
phrases; set of principles that dictate sequence and function in order to convey meaning
( G.U.M.)
voiced/unvoiced cognates - <<ANSWER>>phonemes pronounce din the same place of
the mouth but vary in voicing /k/ /g/
phonology - <<ANSWER>>sound system of a language; science of speech sounds;the
study of peach sound system, rules and patterns of speech; unconscious rules and
patterns of spoken language (sad vs sank)
suprasegmental - <<ANSWER>>aspects of language ( intonations, pitch, juncture,
speaking rate) supersize
occipital cortex - <<ANSWER>>vision; receives information first
Old English - <<ANSWER>>Began when Angles, Saxons, Jutes arrived in England.
Language of Vikings; Old Norse and Latin also influenced; Teutonic invasion;
Christianizing of Britain; 449 AD-1066; decline of Old English as result of Norman
Conquest
phonological awareness - <<ANSWER>>an umbrella term used to refer to a student's
sensitivity to sound structure in language; understanding of internal linguistic structures
of words; awareness of onset-rime and individual phonemes
Market Knowledge - <<ANSWER>>Demographic & product info about your apartment
community
,Product Knowledge - <<ANSWER>>thorough understanding of all the products &
services available in your own community, apartment homes, amenities, surround
neighborhoods and that of your area's competitors
Resident Profile - <<ANSWER>>Specific info that describes the apartment community's
typical residents & their wants/needs/qualifying characteristics
Align your personal goals with... - <<ANSWER>>the goals of the community/owner
Always Keep Lines of... - <<ANSWER>>Communication clear & open
Network... - <<ANSWER>>outside your team
lead generation system - <<ANSWER>>-property management software
-tracks online inquiries from prospective residents about community
automated revenue management - <<ANSWER>>use centralized databases of info to
help forecast supply & demand
When emailing residents... - <<ANSWER>>-be clear & concise
-check your spelling & grammar
-use friendly writing styles
-follow fair housing & other laws
Silo mentality - <<ANSWER>>-us vs. them
-certain groups are reluctant to share info w/ others
-harbor hostility towared othergroups w/in the same company
Steps to decrease the silo mentality - <<ANSWER>>-share a unified vision
-share responsibilites
-allow more ppl to have a voice
What are some ways you can recognize the service work of your maintenance team
members? - <<ANSWER>>-feedback
-acknowledgement to work contributions
Net Promoter Score - <<ANSWER>>% of promoters (satisfied customers who would
rate you a 9 or 10)
-
, % of Detractors (customers who would rate you a 6 or less)
=
Net Promoters
ABC means... - <<ANSWER>>Always be closing
Preventative Maintenance - <<ANSWER>>always cheaper option than waiting for a
small problem to turn into a large expense
High-quality maintenance service - <<ANSWER>>success of renewals
aesthetic value - <<ANSWER>>maintenance that improves your property so that it will
be more desirable
Marketing Objectives - <<ANSWER>>-identify specific goals
-define metrics used to measure if goals are achieved
-answer the "What?"
Marketing Strategies - <<ANSWER>>-identify steps to achieve marketing objective
-answer the "How"?
Market Segmentation - <<ANSWER>>-describes how target market is reduced to
smaller, defined sub-markets
Regional analysis - <<ANSWER>>outline of economic & demographic characteristics of
property's region
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